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Manager, Community Experience & Volunteer Strategy

Job Description - Manager, Community Experience & Volunteer Strategy

Are you passionate about building community, scaling impact, and creating memorable, hands-on learning experiences? KID Museum is looking for a dynamic, hands-on leader to join our team as Manager, Community Experience & Volunteer Strategy.



In this role, you’ll lead the execution of community programs while building the systems, partnerships, and volunteer pipeline that power our mission to expand access to high-quality STEM learning.



What You’ll Do


🤝 Community Engagement & Partnerships



  • Build and manage relationships with local partners

  • Expand outreach and participation in KID Museum programs

  • Align partnerships with program capacity and priorities


🎉 Program Implementation



  • Lead planning & execution of STEM nights, community events, and off-site programs

  • Oversee logistics, staffing, and participant experience

  • Serve as on-site lead during programs (including weekends)


🙌 Volunteer Strategy



  • Recruit, onboard, and manage teen & adult volunteers

  • Build systems that integrate volunteers across programs

  • Support training, engagement, and retention initiatives


⚙️ Systems & Operations



  • Develop scalable processes and playbooks

  • Improve workflows and program delivery efficiency

  • Partner cross-functionally to align staffing and logistics



What Success Looks Like



  • A strong, reliable volunteer pipeline

  • High-quality, well-executed community programs

  • Increased engagement across community initiatives

  • Efficient systems that support growth and scalability



What You Bring



  • 5–7 years in community engagement, volunteer management, program operations, or similar

  • Experience building or managing volunteer programs

  • Strong project management and organizational skills

  • Ability to thrive in fast-paced, community-facing environments

  • Relationship builder with a commitment to equity, inclusion, and access



Work Environment



  • In-person in Bethesda, MD

  • Includes evenings/weekends, with ~1–2 Sunday commitments per month



💡 Why Join KID Museum?
Be part of a mission-driven team creating innovative STEM experiences that inspire the next generation of creators and problem-solvers.


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