Manager, Delivery

Time Type:

Full time

Remote Type:

Job Family Group:

Market Operations

Job Description Summary:

We’re seeking a Delivery Manager to lead all aspects of our delivery department—driving efficiency, safety, and exceptional customer service. This role oversees drivers, fleet performance, and DOT compliance while managing scheduling, payroll, and training. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, solves problems quickly, and builds a strong, safety-focused team culture.

Job Description:

Job Responsibilities:

General manager administration including, but not limited to, workers compensation, new hire interviewing, conducting training for efficiencies and overall safety culture, etc.

• Administer proper discipline when necessary.
• Maintain drivers’ attendance records, sick days, vacation, etc.
• Maintain and update payroll utilizing timekeeping software.

Effectively manage all aspects of the delivery department.

• Monitor delivery fleet using Mobil Cast.
• Responsible for DOT compliance including DOT safety requirements and DOT drug screening.
• Respond to all inquiries and complaints concerning all aspects of the delivery process.

Ensures that team maintains a positive customer experience:

• Positively responding to customer inquiries, complaints and resolving delivery concerns in accordance with customer requirements

Responsibly handle beverage alcohol product.

Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 5 year of experience in related area and some experience in a supervisory role
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• 1-3 years of management/supervisory experience
• Able to interpret and apply union contracts

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasionally carry & lift up to 65 pounds
• Occasionally reach overhead, squat and bend
• Occasionally walk and stand for extended periods of time

Competencies:

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience. 

  

Salary Range: $79,800 - $108,150

  

This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually. 

  

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan 

-

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.