DescriptionThe Assets Protection Manager is responsible for providing safety, security, and risk management expertise across Pizza Hut U.S. equity restaurants. This role partners closely with operations, HR, Legal, and cross-functional stakeholders to protect team members, customers, and brand assets.
This leader serves as a trusted advisor to the business—developing and implementing strategies that reduce risk, strengthen safety culture, and ensure a secure and welcoming environment across restaurants. The role requires strong field engagement, data-driven decision making, and the ability to influence across a complex, multi-unit environment.
ResponsibilitiesKey Responsibilities
1. Safety, Security & Loss Prevention Strategy
- Lead and implement safety, security, and loss prevention programs across equity restaurants
- Identify risks and develop proactive strategies to reduce incidents, liability, and financial loss
- Ensure alignment with enterprise standards while adapting solutions to market needs
2. Field Partnership & Consultation
- Serve as a trusted advisor to operations leaders, providing guidance on safety, security, and risk mitigation
- Build leader capability to effectively prevent and respond to incidents
- Partner cross-functionally with HR, Legal, Risk, and Operations to drive consistent execution
3. Incident Response & Crisis Management
- Respond to escalated safety, security, and crisis incidents impacting team members or customers
- Support leaders through incident resolution, ensuring appropriate protocols and communication
- Manage sensitive and confidential situations with sound judgment and professionalism
4. Investigations & Compliance
- Lead investigations into theft, policy violations, and safety incidents using appropriate investigative techniques
- Partner with internal and external stakeholders (e.g., law enforcement) as needed
- Ensure compliance with company policies, legal requirements, and regulatory standards
5. Data, Insights & Continuous Improvement
- Analyze trends and data to identify risks and inform business decisions
- Communicate insights clearly to stakeholders and recommend actionable solutions
- Drive continuous improvement through program enhancements and best practices
6. Technology & Innovation
- Evaluate and implement security technologies and tools (e.g., CCTV, alarms, safes, reporting systems)
- Leverage systems and resources to enhance safety, visibility, and operational effectiveness
7. Training & Capability Building
- Deliver training and coaching to operators and field leaders on safety, security, and loss prevention practices
- Promote a culture of safety and accountability across the organization
What You’ll Do (Day-to-Day)
- Balance time between field engagement and strategic/administrative work
- Travel regularly within assigned geography to support restaurants and leaders
- Lead and participate in both in-person and virtual meetings
- Operate independently while collaborating across a highly matrixed organization
QualificationsQualifications
Experience
- 5–10+ years in assets protection, loss prevention, safety, or risk management
- Experience in multi-unit retail, restaurant, or similar environment preferred
- Experience leading investigations, incident response, and crisis management
- Demonstrated ability to consult and influence across stakeholders
Skills & Capabilities
- Strong business acumen and ability to connect safety/security to business outcomes
- Excellent communication skills (written and verbal)
- Proven ability to analyze data and translate insights into action
- High emotional intelligence and ability to navigate sensitive situations
- Strong organizational skills and ability to manage a broad geography independently
- Ability to influence without authority and build strong cross-functional partnerships