Manager Finance and Administrative Services Corporate Health

**Manager Finance and Administrative Services Corporate Health *

Make a difference every day as Manager Finance and Administrative Services Corporate Health at TriHealth. Join a compassionate, servant-led team committed to excellence while working in a supportive environment. 

We offer career growth opportunities and a comprehensive benefits package! Apply today and grow your career with a team that truly values you. 

Location: 

* 4665 Cornell Road, #350, Blue Ash, OH 45241 https://share.google/Fe432tTHYdigKGUcv

Work Schedule: 

• Full-Time (salaried) 
• Days
• Monday-Friday 
• No holidays or weekends

Incentives & Benefits: 

*We offer a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits  

Job Requirements:

*Bachelor's Degree in Finance; Accounting, Business, Economics, or other relevant field
*Proven track record of building and managing a highly effective team 
*Strong financial / budget acumen 
*Excellent interpersonal skills 
*Proficiency with IT systems and reporting process 
*4-5 years experience Management Healthcare 
*7-10 years experience Professional Finance

Job Overview:

This position has overall financial accountability for the Corporate Health business unit and management of its day-to-day financial and administrative operations, including accounting, accounts payable, billing/collections, annual operating budget, capital budgets, financial statement/invoice preparations and call center management. This position is responsible for financial input into Corporate Health’s strategic business planning process and continual analysis of the business unit’s financial operations and identification of opportunities to reduce costs, enhance the customer experience, increase revenues, and refine financial reporting. This position must be able to provide financial guidance and leadership to the business line managers while also providing clear communication of Corporate Health’s financial position to its senior leadership. 
Responsibilities also include ensuring compliance with basic accounting principles, providing financial benchmarking, and maintaining compliance with all applicable state and federal program requirements, with emphasis on Ohio Bureau of Workers' Compensation. This role will negotiate Ohio BWC fees and serves as a key liaison to the Ohio BWC board for legislative activities. Additionally, this position, in collaboration with the TriHealth Managed Care department, manages the billing and compliance with third party payers for services rendered by the Corporate Health division.
This position requires a complete understanding of the complex financial metrics within a healthcare environment, has strong reporting skills, advanced knowledge of Microsoft Office tools and financial platforms, and has excellent relationship skills for teaching and mentoring others.

Job Responsibilities:

Financial Operations: Responsible for the management of the day-to-day financial operations of Corporate Health (including additional areas of Pavilion IHM billing and Home Connections) and financial input into Corporate Health's strategic business planning process.  Oversees the month end financial closing process, prepares all necessary journal entries, and produces corresponding financial statements/invoices. Communicates financial results to Corporate Health senior leadership. Creates the capital budget process for Corporate Health. Monitors budget variances throughout the year and works closely with business line managers and senior management on action plans for reducing variances.
Administrative Operations: Responsible for proactive process improvement in financial and administrative processes and functions. This includes continuous monitoring and enhancing processes and functions to maximize accuracy and efficiency of work flows to ensure customers’ needs are met. It also includes monitoring quality indicators for relevant areas (i.e. Finance and Administrative Services) such as, but not limited to, call center abandoned calls, pended claims, days in AR, invoice accuracy, timely results reporting. Consistently reviews processes and identifies opportunities for efficiency, enhanced customer experience, reduction in bad debt, reduction in AR, and denials.
Compliance: Ensures Corporate Health meets and maintains compliance with all applicable state and federal program requirements, with emphasis on Ohio Bureau of Workers' Compensation. Negotiates Ohio BWC fees and serves as a key liaison to the Ohio BWC board for legislative activities. Oversees all Corporate Health contracting and quality compliance. Manages the billing and compliance with third party payers for services rendered by the Corporate Health division.
Reporting: Develops financial tracking, billing and reporting processes for the business unit and its service lines. Interfaces with relevant areas of TriHealth to ensure coordination, compliance, and communication of financial and billing operations. Includes implementation/ administration/ and maintenance of key performance indicators and business performance management.
Customer Relations: Responsible for understanding internal and external customer needs and expectations; developing and implementing action plans to meet those needs, and exceed expectations; coordinating with others as needed; and identifies and implements measures of cutomer satisfaction. 

Other Job-Related Information:

Direct Report FTEs = 3-9
Indirect Report FTEs = 10-19

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Rarely
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Consistently
Standing - Occasionally
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: 

Achievement of Annual Pillar Goals: 
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance 

Leadership Competencies: 
TriHealth Way of Leading 
TriHealth Way of Serving 
Transformation Change 
Drive for Results 
Build Organizational Talent

Leadership Tactics: 
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. 
Regularly Round on Team Members, using questions from the rounding log. 
- 25 or fewer team members = monthly 
- 26-50 team members = every other month 
- 51+ (and optional team members) = quarterly 

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. 

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). 

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.