Manager, Finance - GTS Operations

About the Role

The Manager, GTS Finance is a critical role responsible for the financial planning, budgeting, and analysis of the day-to-day oversight and management of the Digital & Tech operations. This position will be accountable for financial visibility to the leadership team, the management and reporting of financial goals inclusive of financial accounting and will assist in driving the implementation and change management of financial and operational processes across the organization. This role will work cross functionally across Digital & Tech and will engage with all levels to ensure the delivery of strategic capabilities and successful outcomes.

What You'll Do

• Own monthly forecast, close, and budget management for North America payroll across the total GTS organization

• Partner closely with HR Business Partners to maintain an accurate understanding of organizational structure, workforce changes, and cost drivers

• Translate organizational changes into financial impacts by updating forecasts and ensuring alignment to budget targets

• Deliver clear, consistent monthly reporting to leadership, highlighting performance against budget, key variances, and actionable insights

• Lead and develop a direct report responsible for contingent labor spend, including Managed Service Provider (MSP) costs, ensuring accuracy and visibility across all contractor-related expenses

• Oversee additional Other Operating and technology-related costs, including travel, training, as well as hardware/software and professional services contracts

• Support preparation of journal entries as part of the month-end close process.

• Identify and research variances to forecast, budget and prior year expenses, proactively identifying opportunities for improvement

• Develop and maintain effective relationships with business partners and cross functional teams at all levels of the organization

Who You Are

• Proven ability to manage multiple tasks and adapt to a changing, fast paced environment

• Strength in building partnerships; working collaboratively in a matrixed environment with proven influencing skills

• 5-7 years of increasing levels of financial management experience

• Strong financial acumen, robust analytical and modeling skills; thorough understanding of accounting fundamentals and financial metrics

• Able to interpret and synthesize data into intelligent business recommendations, think and operate strategically, and to clearly communicate complex ideas

• A highly service-orientated approach with a track record of delivery and client satisfaction