Manager, Group Sales - Brooklyn Nets

Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.

As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK MAG, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties.

Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence—constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care. 

We are guided by our core values: 

• Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.


• Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.


• Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.


• Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.

 SUMMARY

The Manager, Group Sales Brooklyn Nets will report to the Director, Group Sales Brooklyn Sports and Entertainment and works closely with the Group Sales Coordinator to ensure strong collaboration and alignment on day-to-day operations. This role is also an active member of the larger Brooklyn Sports & Entertainment Ticketing Leadership team, ensuring alignment across departments and organizational initiatives. This role has direct oversight of all Group Sales Account Executives and Senior Account Executives focused on Brooklyn Nets games, events, and related programs.

WHAT YOU WILL DO 

• Lead, manage, and develop a team of Group Sales Account Executives and Senior Account Executives focused on driving revenue and delivering exceptional client experiences for Brooklyn Nets games, events, and programs


• Create and execute a strategic sales plan focused on:
  
  
  
  • Pipeline development and opportunity progression
  
  
  • Campaign performance and theme night initiatives
  
  
  • Long-term group sales growth and client retention
  
  
  
  


• Establish clear performance expectations and accountability systems, including:
  
  
  
  • Weekly 1:1 meetings with each rep
  
  
  • Bi-weekly pipeline meetings to evaluate deals, pacing, and forecasting
  
  
  • Daily/weekly activity tracking (calls, meetings, revenue progress)
  
  
  • Real-time pacing visibility so reps understand where they stand vs. goals and where impact is needed
  
  
  
  


• Monitor and coach team performance through:
  
  
  
  • Call listening and deal coaching to move opportunities to close
  
  
  • Funnel and pipeline management, ensuring healthy progression and conversion
  
  
  • In-game accountability standards (e.g., ticket sales goals, meetings set, outbound efforts)
  
  
  
  


• Actively participate in client-facing efforts by:
  
  
  
  • Running sales meetings alongside reps
  
  
  • Supporting high-value or complex deals
  
  
  • Lead by example on game days through high visibility, energy, and willingness to go above and beyond, including extended hours when needed
  
  
  
  


• Assist in the development and execution of:
  
  
  
  • Group sales products, theme nights, and program variations
  
  
  • Renewal, On-Sale & Summer Deposit campaigns and long-term pipeline building strategies
  
  
  
  


• Manage Group Sales inventory, including:
  
  
  
  • Seat allocation and holds
  
  
  • Accounts receivable (A/R) tracking
  
  
  • Forecasting future sales and identifying risk/opportunity areas
  
  
  
  


• Partner cross-functionally with internal departments (e.g., Game Presentation, Marketing, Partnerships, International/China Marketing) to enhance group sales initiatives and overall fan experience


• Recruit, hire, onboard, and train new team members when needed in partnership with the Director, Group Sales

WHO YOU ARE

• 4–6 years of experience in ticket sales, group sales, or sports business, with at least 1–2 years in a leadership or supervisory role preferred


• Proven track record of achieving and exceeding revenue targets, both individually and through team leadership


• Creates a culture of accountability, clarity, and urgency around revenue goals and pacing


• High energy, proactive, and hands-on leader who thrives in a live event environment


• Coaches reps consistently to process, not just outcomes


• Maintains strong visibility with both clients and team members, especially on game days


• Drives proactive pipeline management through structured meetings and consistent follow-up


• Exceptional organizational and time management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment


• Builds trust across internal departments to unlock new group sales opportunities


• Balances strategic planning (e.g., summer deposits, campaigns) with day-to-day execution