Manager of Outpatient Services, Behavioral Health

Facility Name: Ottumwa Regional Medical Center

Schedule: Full-time/40 hours per week

Your experience matters 

Lifepoint Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Manager of Outpatient Services joining our team, you’re embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute 

A Manager of Outpatient Services who excels in this role:

• Ensures that company approved programs are implemented and being provided consistently. 
• Provides oversight to the therapists and provides feedback through the performance evaluation process, supervision, and training and, if necessary, through counseling. 
• Ensures that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards. 
• Conducts regular audits on patient charts to ensure compliance with Lifepoint and regulatory agency requirements.  
• Actively participates in survey activities (TJC, Medicare, and licensing). 
• Ensures the timely completion of all required reporting needs, including but not limited to: weekly reports, monthly PI and financial audits, required engagement and action plans, and quarterly board reports. 

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we’re looking for 

• Education:  

  • Master’s Degree from an accredited school of social work or is qualified by education and experience in the social services needs of patients with psychiatric and substance use issues.

• Licenses/Certification: 

  • Current unencumbered Clinical Social Work or Counseling License 

  • CPR Certification and Crisis Prevention Training (CPI) or Handle with Care (HWC) within 30 days of employment and prior to any patient contact. 

  • And any additional state-specific state license requirements. 

• Experience:  

  • Previous experience in outpatient healthcare is required. 

  • Knowledge of psychiatric and chemical dependency treatment principles is required. 

EEOC Statement

“Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”