Manager - Outside Sales

As a Manager - Outside Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within specific line(s) of business or channels. You will design and recommend sales and marketing programs and set short and long-term sales strategies. You will manage a team of field‑based sales representatives.

Responsibilities:

• Administers sales plans to ensure customer satisfaction, assigned quota attainment, account strategy, supplier relations, and highly skilled and motivated staff.


• Drives daily cadence of activities, process, and expectations with the team. 


• Establishes sales objectives by forecasting and developing sales quota for field sales representatives.


• Coordinates order service by directing account representatives on quotations, proposals, project order management techniques, and customer complaint resolution.


• Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.


• Manages sales staff by recruiting, selecting, orienting and training employees.


• Maintains sales staff results by coaching employees, planning, monitoring and appraising job results.


• Develops and maintains relationships with top customers.


• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.


• Forecasts and communicates intricate details to branch managers.


• Interfaces with internal support departments, such as inside sales and operations, to establish positive customer experience.


• Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives.


• Partners with various internal departments to troubleshoot issues such as inventory and operations.

Qualifications:

• High School Degree or Equivalent required


• Bachelors Degree - Sales, Business Administration, Engineering, or relevant field preferred


• Prior professional sales experience in related industry/3+ years


• Working knowledge of business principles in strategic planning, resource allocation and coordination of people and resources.


• Demonstrated verbal, written, analytical, persuasion and interpersonal skills.


• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


• Ability to exercise teamwork, leadership, and flexibility.


• Excellent time management and computer skills


• Ability to travel 25% - 50%

Working Environment: Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities.  Driving may be required for an extended period of time with frequent stops and starts.   Can be exposed to outdoor weather conditions.

Physical Expectations: Employee required to sit and drive a vehicle to perform their job.

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