Manager - Sales Development

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8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock, 8x8 ranked No. 10 on the Forbes list of 20 Fast Growing Tech Stars. Additionally Forbes selected 8x8 the 23rd best small company based on Growth and Financial Performance, 8x8 Ranks 23rd on Top 100 List and 10th on List of Fast Growing Tech Stars.

8x8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8x8 services are affordable as well as easy to setup and use.

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PLEASE NOTE: PRIORITY WILL BE GIVEN TO LOCAL CANDIDATES (LOCAL IS CONSIDERED WITHIN 50 MILES OF SAN JOSE, CA).  

Company: 8x8, Inc.
Location: USA - CA - San Jose
Functional Area: Marketing
Employment Type: Regular, Full-time
Title: Manager - Sales Development
Job ID #: 3500.0043

8x8 is a publicly traded company in north San Jose. We are seeking a smart, driven Manager of Sales Development who would like to continue to build on an already successful career and bring their energy and creativity to the table. This position’s primary focus is to build and develop a best in class sales development team. You will lead day-to-day operations and create daily accountability for reps regarding objectives.

Our talented and growing Marketing team is seeking a Sales Development Rep (SDR) Manager to help scale demand creation by prospecting for new corporate and mid-market accounts, positioning 8x8’s solutions for each prospect’s needs and delivering highly qualified inbound and outbound prospected leads to the Sales organization. This is a growing and exciting team within 8x8. So, you’ll train and coach the existing team of self-motivated and driven sales development reps, recruit new hires, and maintain a new talent funnel. The role will be located in our San Jose office.

The SDR Manager will be responsible for driving our outbound and inbound sales development representatives to achieve individual goals, team goals, improve sales skills, and develop professionally. This is a pivotal leadership role, working alongside management from Marketing, Sales, and Sales Operations. The ideal manager is extremely results-driven, a motivator, has a keen eye for operational efficiency, drives execution and leads by example.

The team will identify new opportunities for 8x8. Resources to call on include: Incoming leads, existing contacts in the Marketing database, 3rd party tools like LinkedIn, and targeted accounts lists. Today, the role manages 3 distinct groups, the SDRs, the Inbound Call Screeners who help route prospects to the appropriate SDR or Sales organization and Lead Development Reps (LDRs) who prospect for new SMB accounts.

The candidate must be a strong leader, extremely well organized, metrics driven and continuously improve the SDR program as a whole. This is a great opportunity to support a well-established and fast growing company where your responsibilities are a central role in Marketing and Sales. This is a growing organization that offers a lot of professional growth.

The role will report to the Director, Demand Generation

Key Responsibilities:

• Generate new business opportunities to drive pipeline growth
• Outbound prospecting via lead gen inquiries and cold calling key targeted accounts
• Work closely with marketing and Sales Managing and individual Account Executives to develop call strategies and messaging to drive opportunities for new business
• Hire, onboard, train and manage a team of Sales Development Representatives (SDRs)
• Establish and improve sales development processes to maximize team effectiveness
• Establish short- and long-term strategies for generating and qualifying sales leads
• Assist in designing and implementing a scalable training program and materials for SDRs
• Collaborate regularly with Sales and Marketing to establish a repeatable and scalable approach to generating quality leads
• Motivate SDRs to exceed goals through coaching, activities, and incentives
• Achieve monthly quotas of Qualified Opportunities
• Develop key performance metrics and dashboards that help the SDR team stay focused and deliver the results
• Manage, track and report on all sales activities and results of the team

• Bachelors degree plus 5-8 years of proven success in Sales Management or Sales Development Management roles
• Prior experience as a sales development manager
• Experience with multi-stakeholder sales to IT organizations
• Results driven, structured and data oriented
• Self-motivated with ability to work effectively in a highly automate sales environment
• Prospecting experience that includes:

        - Pre-call planning

        - Opportunity qualification and objection handling

        - Call structure and control

        - Time and territory management (or Sales team alignment)

        - A strong coach and developer of junior talent

• Skilled in positive coaching, motivating team members and possessing a team-oriented attitude
• Experience working in a SaaS, technology, or services environment is a plus
• Experience using Salesforce.com

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER: https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=79087&lang=en_US

**DO NOT APPLY DIRECTLY TO THIS JOB POSTING. PLEASE USE THE LINK ABOVE** 

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8x8, Inc. maintains an approved supplier list based on current skill set and technology requirements. Therefore, our supplier base is limited to our specific hiring needs in a given business cycle. 8x8, Inc. does not accept resumes from unapproved suppliers. Any resumes received from unapproved suppliers will be considered unsolicited and 8x8, Inc. will not be obligated to pay a referral fee.

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