Manager Vol Svcs & Gift Shop

Join our team as a day shift, full time, Manager Vol Svc & Gift Shop at INTEGRIS Health Edmond Hospital in Edmond, OK.

Get to Know Your Team

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
• Take the first step toward growing your career by joining us.

The Manager Volunteer Services/Gift Shop manages the supervision of the volunteer services department, oversees the gift shop, is responsible for promoting and ensuring a profitable retail outlet/revenue source, and delivers a quality volunteer program. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

The Manager Volunteer Services/Gift Shop responsibilities include, but are not limited to, the following: 

• Manages department staff, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed. 
• Prioritizes/assigns work for effective coverage of all service areas with both paid staff and volunteer assignments. 
• Observes, analyzes, evaluates, and makes recommendations to the Director regarding department operations, policies, standards, work environment, and safety. 
• Responds to customer concerns regarding the operations of the Volunteer Services Department/Gift Shop. 
• Assists in the development of the department annual budgets and in maintaining monthly expenses. 
• Participates in the continuous Quality Improvement program and process improvement programs within the department. 
• Manages financial operations and development opportunities of fiscal growth of retail locations including deposits and inventory control. 
• Oversees the gift shop operations including financial responsibilities, employee payroll deductions, invoice payment, special events, sales and merchandising. 
• Develops business practices and reporting systems. 
• Develops service area descriptions and procedures for staff and volunteers. 

• Bachelors degree or 4 years of experience in volunteer management or retail operation/management 

Preferred Job Qualifications:

• Certified Administrators of Volunteer Services (CAVS) preferred 
•  Must be able to communicate effectively in English (verbal/written) 

INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.