Managing Administrative Assistant | Western MA Regional Office- Springfield

Managing Administrative Assistant

 EXECUTIVE BUREAU

 WESTERN MASSACHUSETTS REGIONAL OFFICE

(Springfield Office)

Attorney General Andrea Joy Campbell is looking for a highly motivated individual to serve as the Managing Administrative Assistant in the Western Massachusetts Regional Office (WMAS)

WMAS staff handle legal matters from various areas of the Attorney General’s Office (AGO), including the Criminal, Energy & Environmental, Government, Health Care & Fair Competition, and Public Protection & Advocacy Bureaus. The WMAS Office also provides on-site assistance to residents with civil rights, consumer, and labor issues, and serves as a regional hub for the implementation of AGO-wide priorities that involve community outreach, education, and policy initiatives.

Primary Duties: The Managing Administrative Assistant plays a central role in the day-to-day operations of the WMAS Office and serves as a key partner to office staff and leadership. This position is responsible for overseeing administrative functions and ensuring the office runs efficiently and effectively. Responsibilities include, but are not limited to:

• Oversee daily administrative operations of the regional office, consistent procedures, and high-quality support across divisions.


• Provide high-level administrative support to WMAS Office leadership, including managing schedules and coordinating meetings.


• Guide and support administrative assistants and paralegals, including delegating work and ensuring timely completion of tasks.


• Serve as a primary point of contact for internal teams and external partners, facilitating communication and coordination across the office.


• Support the planning and execution of office initiatives, events, and community outreach efforts.


• Manage office processes such as ordering supplies, coordinating reimbursements and travel requests, records management, and general office operations.


• Maintain and utilize tracking systems or databases to support reporting and operational needs.


• Perform other duties, as required.

Position Requirements:

• Associate or bachelor’s degree, or an equivalent combination of education and relevant administrative experience.


• Demonstrated experience supporting leadership and coordinating administrative operations.


• Experience supporting or guiding the work of others.


• Exceptional organizational, analytical skills, and problem-solving skills.


• Ability to manage multiple priorities and meet deadlines.


• Excellent written and verbal communication skills.


• Advanced Proficiency in Microsoft Office and comfort working with data or tracking systems.


• Demonstrated commitment or interest in public service.

The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

Position Type:  Full-Time/Non-Exempt

Salary: $69,288

The application deadline for this posting is May 21, 2026, at 5:00 PM (ET).

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2932. 

Inquiries regarding position & status may be made to:

Andrew Batchelor, Deputy Chief

Western Massachusetts Regional Office

(413) 523-7708

The Attorney General’s Office is an Equal Opportunity Employer.  As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.