Managing Architect (North America)

About Omni

Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack.

Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B.

About the role:

We are seeking a Managing Architect to lead complex technical projects, manage delivery partners, and ensure outstanding customer experiences. You will provide technical leadership, advise customers, and manage consulting teams.

In this role, you will scope, sell, and deliver projects of all complexity, including internal BI and embedded analytics. You will advocate for customers, identify issues and product gaps, and collaborate with internal teams to address them. Your insights will help shape product direction and improve customer experience.

Responsibilities:

• Serve as a deep technical expert on Omni, solving customers’ most challenging data and architecture problems.

• Manage a portfolio of concurrent projects, from SMB to enterprise, balancing timelines, workstreams, and deliverables.

• Act as the primary customer-facing technical contact, building strong, long-term relationships.

• Take end-to-end ownership of project management and delivery: scope requirements, assign resources, and coordinate work across partners and customers.

• Drive outcomes by managing consulting and delivery partners.

• Define and document best practices and design patterns for Omni.

• Partner with Product, Design, and Engineering to provide user feedback and guide product direction.

• Create delightful customer experiences, build trust-filled advisory relationships, and help data teams succeed.

About you:

• 7+ years in technical consulting / project management, ideally in the data space

• Experience managing complex, multi-stakeholder technical projects

• Exceptional communication abilities across technical and non-technical audiences

• Strong technical background with hands-on experience in data engineering and/or BI tools (e.g. Tableau, PowerBI, Mode, Metabase), particularly those with a semantic layer (such as Omni & Looker)

• Thrive in a fast-paced, dynamic environment where you’re constantly learning and collaborating

A typical day for you at Omni:

• 30% Pre-sales technical support & scoping

• 30% Hands-on delivery

• 30% Project management / partner delivery supervision

• 10% Internal best practices and technical development

Location & Travel:

The role is based in our San Francisco headquarters, but we’re open to strong candidates anywhere in the US. Travel may be up to 30%, based on customer needs.

Why join us:

• Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data

• Comprehensive benefits, including health, dental, and vision insurance

• Unlimited PTO

• Cutting-edge technical environment; collaborative and innovative company culture