Woodstock Heating, Cooling & Electrical, an established, premier home services provider with over 50 years of trusted excellence, is seeking a top-grade Master Plumber for our location in Woodstock, Illinois. This is a high-level, dual-purpose role designed for an elite tradesperson who wants to stay active in the field while taking on key business and licensing responsibilities.
We are looking for a working license holder who will spend approximately 60% of their time performing expert field service work and 20–30% of their time handling office operations, technical leadership, and administrative workflows.
Location: Woodstock, IL
Position Type: Full-Time (60% Field, 20-30% Office & Administration)
Compensation & Comprehensive Benefits Package
- Compensation: $45 to $55+ per hour, dependent on experience.
- Sign-On Bonus: Competitive sign-on bonus included (amount to be finalized upon offer).
- Performance Incentives: Additional bonus structure tied to company operational targets.
- Licensing Premium: Additional corporate licensing compensation provided for utilizing your active Illinois Plumbing registration.
- Group Health Coverage: Choice of multiple comprehensive medical plans, plus dental and vision insurance. Coverage begins on the first of the month post-hire.
- Retirement Planning: 401(k) program with a competitive company matching contribution.
- Paid Time Off: Paid vacation package alongside observed major holidays.
Key Responsibilities
- License Partnership: Maintain and utilize your active Illinois Plumbing License for company business compliance and operational requirements.
- Field Service Excellence (60%): Work actively in the field to perform top-tier plumbing diagnostics, repairs, and installations, directly contributing to company revenue.
- Office & Admin Operations (20-30%): Assist with office workflows, including reviewing site field reports, optimizing schedules, and providing technical support for dispatch workflows.
- Technical Leadership: Utilize master-level plumbing knowledge to troubleshoot complex technical issues and provide field training, coaching, and safety oversight to technicians.
- Customer Excellence: Address high-level customer inquiries and resolve complex complaints to maintain our top-tier service reputation.
- Safety & Compliance: Enforce industry regulations, local plumbing codes, safety standards, and company policies across all job sites.
Qualifications & Requirements
- Licensing: Must possess an active active Illinois Plumbing License / Contractor Registration (required).
- Experience: Proven track record as a Master Plumber, senior field supervisor, or plumbing service leader.
- Mindset: A strong desire to remain actively working in the field while handling necessary office and business responsibilities.
- Tech Skills: Experience with plumbing industry dispatch software is highly preferred.
- Soft Skills: Excellent verbal communication, strong organizational skills, and a collaborative technical leadership style.
- Screening: Valid driver’s license with an insurable driving record. Must pass a background check and drug screening.
Qualified individuals are invited to submit their resume outlining their field experience and licensing status.
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