Job Description - Medical Administrative Assistant
Passport Health – Medical Administrative Assistant
Passport Health is looking for a dependable, adaptable Medical Administrative Assistant to join our team in the Boston area. This is a full-time opportunity for someone who enjoys working with patients, supporting clinic operations, and contributing to a team where flexibility and a willingness to help are important.
The ideal candidate will work primarily from one or two clinic locations, with flexibility based on office space and operational needs. Medford and Quincy are currently preferred primary locations, with opportunities to train at and occasionally provide coverage at our Newton location or other nearby clinics as needed.
Schedule & Location
Full-time, up to 40 hours per week
Compensation: Starting at $26.00/hr
Monday–Friday, 8-hour shifts
Start times may vary based on clinic and operational needs, so flexibility is required
Primary clinic location(s) will be determined based on the operational needs, with Medford and Quincy clinics required at minimum
Must be willing to travel to other nearby clinic locations for training and occasional coverage during staff callouts or periods of increased demand
What You'll Do: As a Medical Administrative Assistant, you will help ensure our clinics run smoothly while providing a positive experience for every patient.
Responsibilities may include:
Assist with patient check-in, registration, and administrative processes
Prepare patients for appointments and provide clinical support within the scope of the role
Assist providers and clinic staff with day-to-day patient care
Maintain accurate patient and clinic records
Support scheduling, phone calls, and other administrative needs
Help maintain an organized, welcoming, and professional clinic environment
Support clinic operations beyond direct patient care when needed
Travel between assigned clinic locations for training and occasional coverage based on operational needs
Adapt to changing clinic schedules, staffing needs, and patient volume
Follow company policies, clinical procedures, and applicable regulatory requirements
Provide excellent customer service and represent Passport Health professionally
What We're Looking For: We are looking for someone who is reliable, flexible, organized, and comfortable taking ownership of their work.
The ideal candidate:
Has previous Medical Assistant, healthcare, clinical, or administrative experience
Is comfortable working directly with patients
Communicates clearly and professionally
Is organized and able to manage multiple priorities
Can work independently while also contributing to a team
Is willing to travel between nearby clinic locations for training and occasional coverage
Is comfortable adjusting work locations and start times when operational needs require it
Takes initiative and is willing to help wherever needed
Demonstrates adaptability and a commitment to providing a positive, professional patient experience
Why Join Passport Health?
At Passport Health, you'll have the opportunity to work in a unique healthcare environment focused on travel medicine and preventive care. Our clinics provide a professional, patient-focused setting where your work directly contributes to helping people travel safely and confidently.
If you're looking for a full-time role where you can use your healthcare and administrative skills, work with patients, and be part of a team that values flexibility, collaboration, and ownership, we'd love to hear from you.
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