Medical Assisant II

Clinical Excellence & Patient Care 

• Ability to support clinicians during examinations and treatments under physician direction. 

• Knowledge of clinical procedures, vital sign measurement, medication administration, and basic treatments. 

• Commitment to patient safety, quality care, and clinical best practices. 

Service Orientation 

• Demonstrates a friendly, respectful, and patient-centered approach in all interactions. 

• Creates a welcoming environment that supports patient comfort and trust. 

• Responds effectively to patient needs, questions, and concerns. 

Attention to Detail 

• Accurately documents patient information, vitals, and visit details. 

• Ensures medical records, charts, and  paperwork are complete and current. 

• Maintains accuracy in co-payment collection and daily reconciliation. 

Communication & Interpersonal Skills 

• Communicates clearly and professionally with patients, providers, and care team members. 

• Explains procedures and instructions in a way patients can easily understand. 

• Demonstrates cultural sensitivity and professionalism in diverse patient interactions. 

Efficiency & Workflow Management 

• Effectively manages patient flow, scheduling, and appointment confirmations. 

• Balances front- and back-office responsibilities in a fast-paced clinical environment. 

• Follows established protocols and workflows to support smooth clinic operations. 

Professionalism & Confidentiality 

• Maintains patient privacy and confidentiality in compliance with HIPAA and organizational standards. 

• Demonstrates reliability, accountability, and ethical behavior. 

• Adheres to organizational policies, procedures, and regulatory requirements. 

Minimum Qualifications 

• High School Diploma or equivalent required. 

• Minimum of two (2) years of related experience, or an equivalent combination of education and experience. 

• Current and valid Medical Assistant certificate / certification from an accredited training program . 

• Bilingual (English/Spanish) skills may be , depending on location or patient population. 

• Active Basic Life Support (BLS) certification may be .  

• Satisfactory completion of a Tuberculosis test