Medical Assistant

Are you a compassionate and skilled Medical Assistant looking to join a team that feels like family? Advocare Quakerbridge Pediatrics, located in Hamilton Township, NJ, is seeking a bilingual Medical Assistant to be the heart of our practice. You'll be an essential part of a close-knit team dedicated to providing exceptional care to our community's children and their families. This role is perfect for a Spanish-speaking professional who thrives in a dynamic environment and is eager to support both clinical and administrative needs. If you're passionate about making a real difference in a positive, supportive setting, we'd love to meet you.

Essential Functions

• Perform a wide range of administrative and clinical tasks, including obtaining and documenting patient medical histories, answering and directing phone calls, and ensuring completion of all necessary forms.
• Communicate fluently in Spanish with patients and their families to accurately obtain and document medical histories and other vital information.
• Maintain medical supply inventory and perform basic preventive maintenance on equipment to ensure proper operation.
• Prepare patients for examinations by conducting preliminary physical assessments, taking vital signs, and summarizing patient history for providers.
• Set up and maintain clean, organized treatment rooms for clinical examinations.
• Communicate physician instructions to patients and answer basic questions regarding treatment and care. Fluency in Spanish is required to effectively relay information to our Spanish-speaking patients.
• Provide compassionate support and assistance to patients and their families throughout their visit.
• Ensure strict compliance with healthcare regulations and standards, including HIPAA and OSHA.
• Assist providers, clinical staff, and other team members as needed.
• Be comfortable performing medical reception duties as needed, including scheduling appointments, managing patient records, and handling billing inquiries.
• Perform other duties and responsibilities as assigned to support overall clinic operations.

Required Skills/Abilities

• Solid understanding of medical procedures, administrative workflows, and organizational policies.
• Must be fluent in both English and Spanish, with the ability to communicate clearly and professionally with patients, families, and staff.
• Strong interpersonal skills with the ability to build rapport with patients and families.
• Proficient in a variety of administrative tasks, including scheduling, documentation, and records management.
• Highly organized and detail-oriented, with the ability to take initiative and demonstrate leadership when needed.
• Familiarity with medical terminology and electronic health record (EHR) systems.
• Excellent verbal communication skills and the ability to express ideas effectively.
• Proven ability to handle sensitive and confidential information with discretion.
• Adaptable and able to manage multiple priorities in a dynamic, fast-paced environment.
• Committed to providing exceptional patient care and customer service.
• Demonstrates the ability to meet performance goals and deadlines consistently.

Benefits

Full-Time Benefits

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners insurance

Part-Time Benefits

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

• Education: High school diploma or equivalent.
• Experience: One year of prior experience in a medical setting is preferred.
• Language: Must be fluent in both English and Spanish.
• Skills:
  
  • Proficiency in medical terminology and electronic health records (EHR) systems.
  • Strong interpersonal and communication skills.
  • Highly organized and detail-oriented.
  • Ability to handle sensitive and confidential information with discretion.
  • Adaptable and able to manage multiple priorities in a fast-paced environment