Medical Assistant

COMPANY OVERVIEW:

If you possess excellent interpersonal skills, love working with patients, and are detailed oriented: we are looking for a Medical Assistant to join our medical practice. This full-time (M-F) opportunity is on-site, based in Raleigh, North Carolina. 

Our client’s medical practice is committed to partnering with their patients to provide quality healthcare that is respectful, compassionate, accessible, and comprehensive.

By extending a team focused approach to providers, clinical support staff, and all employees; optimal care is achieved to enhance the patient experience and outcomes. Employees should possess the ability to function at their highest possible level, while developing skills to improve care delivery that is efficient, comprehensive, and appropriate for all patients.

WORK ENVIRONMENT:

Work is performed in a fast-paced, artificially lighted, open-office designed environment, involving contact with providers, patients, and the public that has been modified for the pandemic in accordance with the OSHA Standard to Protect Employees from COVID Exposure. There is occasional pressure due to exposure to noise levels from people arriving/departing, keyboard sounds, computers, printers, phones, co-worker conversations, and ventilation equipment.

ESSENTIAL FUNCTIONS:

• Prepares patients for the encounter with the provider according to reason for visit, scheduled appointment time, standing orders, and provider preferences.
  


• Assist patients as needed to always maintain their comfort and safety.
  


•  Assists providers as needed during scheduled workday or makes arrangements for coverage if off the floor.
  


•  Serves as communication liaison for the Provider as directed for follow up of tests, procedures, and patient messaging.
  


• Appropriately documents in the patient’s medical record.
  


• Maintains compliance with HIPPA standards regarding confidentiality and security of patient records and communications.
  


• Communicates with Nursing Supervisor or Clinical Coordinator in a timely fashion regarding all clinical concerns and needs to ensure effective management of clinical workflow.
  


• Assures adequate levels of medical supplies and equipment for exam rooms.
  


• Participates in review of clinical functions that hinder smooth and efficient patient care, offering effective solutions and demonstrating spirit of teamwork with co-workers.
  


• Participates in review of office functions to improve the quality of service and safety for patients.
  


• Performs other tasks as assigned by the Nursing Supervisor, Clinical Coordinator, or assigned Provider.
  


• Attends Continuing Education as approved or requested by the Nursing Supervisor and shares information from these sessions with co-workers as appropriate.
  


• Maintains a professional working relationship with co-workers, patients, and all visitors to our client’s medical practice.
  


• Utilizes the computer according to our client’s office policies and procedures
  


• Adheres to all policies, procedures, and standards of practice of our client’s medical practice.
  

Requirements

•   High school diploma or GED required.
  


• Graduation from an accredited MA program (or equivalent work experience).
  


• Completion of Certification or Registration Program for MAs preferred.
  


• Two years of experience as MA in a private medical office including experience with electronic health records (EHR systems).
  

• Proficient customer service skills.
  


• Ability to understand and follow oral and written instructions generally acquired through medical assistant programming.
  


• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
  


• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
  


• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
  


• Ability to document and communicate pertinent information.
  


• Knowledge of medical terminology.
  

Benefits

Requires background check (which may include criminal check, education verification and references review) prior to employment. By responding to this job listing, you understand that you are applying for an "at will" employment position.