Medical Assistant

The Medical Assistant (MA) provides professional health care to students and coordinates ongoing health care with allied health care professionals.  The Medical Assistant serves as a vital member of the health services team, providing both clinical and administrative support. The MA bridges the gap between front-office coordination and back-office clinical care. This role is designed to optimize the School Nurse’s and School Provider’s time by handling rooming, diagnostic screenings, laboratory tasks, and medical record compliance. 

Primary Clinical Responsibilities

• Applies appropriate theory from nursing and associated areas to meet and uphold the school's mission statement
• Student Intake & Triage: Prepare students for evaluation by obtaining vital signs (BP, pulse, temp, O2 saturation), recording height/weight, and documenting the "chief complaint" in the Electronic Health Record (EHR).
• Specimen Collection & Lab Work: Perform point-of-care testing, including rapid strep, influenza, COVID-19, Mono, wound cultures, pregnancy, drug testing, and urinalysis. Conduct phlebotomy (blood draws) as ordered by the School Providers.
• Clinical Procedures: Assist providers with minor procedures (e.g., wound care, suture removal, splinting). Perform EKGs and vision/hearing screenings for sports clearances.
• Medication Administration: Under the delegation of the RN and in compliance with 105 CMR 210.000, assist in the administration of daily and "as needed" (PRN) over-the-counter medications to students.
• Supply Management: Maintain clinical exam rooms, ensuring they are stocked, sanitized, and that all medical equipment is calibrated and functional.

Administrative & Compliance Responsibilities

• Health Record Management: Audit student health files to ensure 100% compliance with Massachusetts immunization requirements and physical exam mandates.
• Insurance & Referrals: Coordinate off-campus specialist appointments, manage medication prior authorizations, and facilitate communication with parents and external pharmacies.
• EHR Navigation: Maintain accurate, real-time documentation in the school's health database (e.g., SNAP).
• Positively represent Skills to Succeed.  
  • Uphold Cushing Academy values.  
  • Understand and follow through with Cushing Academy systems and protocols.  
  • Follow agency policies and procedures.  
  • Communicate positively and clearly with your supervisor and coworkers.  
  • Meet established timelines and deadlines.  
  • Maintain satisfactory attendance at work shifts, staff meetings, and other assigned functions.  
  • Complete needed training by established deadlines.  
  • Maximize and responsibly utilize agency and community resources.  
  • Complete duties assigned by supervisor or designee

 Qualifications & Requirements

• Certification: Graduate of an accredited Medical Assistant program; CMA (AAMA) or RMA (AMT) preferred.
• Experience: Minimum of 2 years in pediatrics, family medicine, or urgent care. Previous experience in a school setting is a plus.
• Skills: 
  • Proficiency in phlebotomy and EKG.
  • Strong interpersonal skills for communicating with teenagers, parents, and faculty.
  • Ability to remain calm and efficient during high-volume "sick call" hours.
  • Strong computer skills, including use of standard Office programs
• Compliance: Must an acceptable CORI/SORI/DCF and Fingerprint background check. Current CPR/AED for Healthcare Providers certification required.

Physical Demands

• Occasionally lifts up to 20 pounds.
• Generally, works in standard office conditions and climate.
• Works in a moderately stressful environment, dealing with a wide variety of challenges and deadlines, and a varied and diverse array of contacts.
• May work at a desk and computer for extended periods of time.
• Ability to stand for extended periods during clinic hours.
• Ability to assist students with limited mobility or escort students across campus if necessary.