Medical Assistant

Medical Assistant Job Description

Position Details

Job Title: Medical Assistant

Job Title Description: Medical Assistant

Job Type: Staff

FLSA Type: Non-Exempt, Hourly

DOT Code: 43-6013.00

Job Family: Practice Operations

Reports To: Practice Manager

Interfaces With: Patients, Physicians, Co-workers at all OGGI locations, outside vendors/clients.

Work Location: Olentangy Office, Dublin Office, Gahanna Office, Westerville Office, Pickerington Office

Job Overview:  Assists patients in a timely, courteous, and professional manner.  Will provide accurate information, and schedule appointments, (or physician) orders. 

Key Responsibilities

Core Responsibilities

• Room patients in clinic. Rooming patients include (but not limited to) taking vitals, reviewing health history, medication reconciliation, and reason for visit as well as cleaning rooms between patients 


• Facilitate capsule endoscopy visits (i.e., Pillcam, Capsocam, etc.)  


• Daily reviews and has working knowledge of physician’s schedules. 


• Practice appropriate charting methods. 


• Travel between offices is required. 

Additional Responsibilities

• Assist (PSS and front desk) with various office duties including but not limited to letters, portal messages, etc. at the direction of the Practice Manager. 


• Receptionist duties and will back up receptionist when needed at the direction of the Practice Manager. 


• Attend all office meetings and in services as required. 


• Stocking rooms 


• Occasionally assisting with sample medication process  


• Maintaining confidentially of patient, personal and financial information by utilizing HIPAA guidelines and regulations. 


• Any other tasks as requested by the physician, executive director, human resource manager, and/or the Practice Manager.  


• Willingness to learn new tasks, be cross-trained within the office, and be flexible with work load to help office flow. 


• Flexibility in working hours willing to work occasional overtime. 

Knowledge, Skills, and Abilities

• Knowledge of medical terminology. 


• Knowledge of HIPAA regulations. 


• Ability to organize work material and/or charts to ensure accuracy of patient records. 


• Ability to relate to all levels of patients, staff members as well as external providers and/or agencies. 


• Follows the personal appearance policy and maintains professionalism.  


• Knowledge of office procedures and methods including telephone communications, office systems, and record keeping 


• Knowledge of business communication, including style and format of letters, memoranda, minutes, and reports 


• Skill to use a personal computer and various software packages 


• Ability to establish priorities, work independently, and proceed with objectives with little supervision 


• Ability to handle and resolve recurring problems 


• Fluent in English. 

Required Qualifications

• Must have high school diploma or equivalent.  

Preferred Qualifications

• Prefer 2 years’ experience working in a medical environment.(office, clinical, or hospital)  

Physical Requirements

• Applies the principles of body mechanics in lifting or moving people, or equipment (occasional). 


• Must be able to independently lift 25 pounds (occasional). 


• Physical ability to retrieve and file records in a tall file cabinet. (Frequent) 


• Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent). 


• Ability to communicate in person (frequent). 

Work Environment

• Medical office requiring contact with adult patients. 


• Office workstation environment with numerous employees. 


• Follow company policy as it relates to social media and personal cell phone usage.