Medical Assistant - Adirondack ENT & Allergy

Salary Range 
The expected base rate for this Glens Falls, New York, United States-based position is $18.50 - $27.75 per hour. (Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements). 
 

The Impact You Can Make

At Glens Falls Hospital, our Medical Assistants are the ultimate patient advocates. In this dynamic, dual role, you will be the clinical and operational bridge that ensures our patients feel respected, dignified, and expertly cared for. From welcoming patients at check-in to performing vital clinical procedures alongside our providers, your work directly elevates the quality of care our community receives every day. 

How You Will Fulfill Your Potential (Responsibilities)

• Greet patients, room them efficiently, and accurately measure and document vital signs
• Perform routine clinical treatments, clean dressing changes, EKGs, and specimen collections, including venous or capillary phlebotomy, following strict safety protocols
• Prepare and stock exam and treatment rooms with necessary instruments, medical supplies, and personal protective equipment (PPE)
• Clean and sterilize medical instruments in strict accordance with infection control standards and manufacturer guidelines
• Coordinate seamlessly with internal departments (like laboratory and radiology) and providers to optimize daily schedules and minimize patient wait times.
• Manage the patient check-in and check-out process, accurately route phone calls, and handle registration, billing inquiries, and insurance referrals.
• Maintain complete proficiency with clinical information systems and Electronic Medical Records (EMR), gathering all past diagnostic tests and patient data prior to the provider's visit.
• Listen to, document, and assist with patient complaints or concerns, upholding the Patient’s Bill of Rights at all times. 

What You Bring (Qualifications):

• Education: High School Diploma or equivalent required.
• Experience: Minimum of two (2) years of experience in a clinical or medical setting required; three (3) years of experience within a physician office setting is highly preferred.
• Licenses & Certifications: Basic Life Support (BLS) certification required (or obtained at time of hire). Certified Medical Assistant (CMA) designation is highly preferred.
• Skills & Abilities:
  • Proficiency in phlebotomy, EKG administration, medical terminology, and basic anatomy/physiology with minimal medical support.
  • Exceptional communication skills, a high level of empathy, and strong basic math/computational skills.
  • Strong computer skills with proficiency in Microsoft Office (Word) and familiarity with electronic medical charting systems.