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Medical Assistant - Behavioral Health / Outpatient Clinic

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Job Description - Medical Assistant - Behavioral Health / Outpatient Clinic

On Demand is seeking a Medical Assistant for our office in Austintown, Ohio.



On Demand Counseling is a trusted provider of outpatient counseling and recovery-focused services. We are seeking a Medical Assistant who is motivated, dependable, and eager to grow within a mission-driven organization.


This role supports a male recovery program, including court-ordered observed screenings, and operates within a gender-specific treatment environment.



Position Summary:


The Medical Assistant plays a key role in supporting clinical operations by providing direct patient care, assisting providers, and ensuring a smooth and efficient patient experience in a medium to fast-paced setting.





Responsibilities:



  • Perform patient intake, triage, and vital signs; update medications and medical history

  • Provide clinical support including venipuncture, injections, vaccines, EKGs, wound care, and urinalysis (observed collections)

  • Assist with Medication-Assisted Treatment (MAT) workflows and patient support

  • Document accurately in Electronic Medical Records (EMR) and maintain compliance

  • Coordinate patient flow, scheduling support, referrals, and front/back office tasks

  • Communicate with patients, families, and care team to support patient-centered care

  • Follow infection control and safety protocol



Minimum Qualifications:



  • High School Diploma or equivalent required

  • Medical Assistant certification preferred, but not required

  • Successful completion of BCI/FBI background check and pre-employment drug screen

  • Phlebotomy experience preferred

  • Experience in behavioral health, addiction medicine, or MAT preferred.

  • Experience with medical terminology and electronic medical records (EMR) systems 

  • Strong organizational, communication, and multitasking skills



Benefits:



  • Comprehensive medical, dental, and vision coverage

  • Short-Term Disability 

  • 100% company-paid life insurance ($25,000) with optional supplemental coverage

  • 401(k) with employer match (eligibility after one year)

  • Paid Time Off (PTO)

  • Paid holidays



Physical Requirements:



  • Ability to lift up to 25 pounds

  • Ability to stand and walk for extended periods


Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.






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