JOB DESCRIPTION Summary: Our Medical Assistants primarily provides clinical and administrative support to our OB/GYN physicians and other clinical staff. This position requires strong communication and organizational skills and be able to be empathetic towards patients while maintaining confidentiality and professionalism.
Essential Functions:
Responsible for verifying patient information by interviewing patient; recording medical history; confirming purpose of visit.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
Responsible for collecting and preparing laboratory specimens and giving patients injections.
Primary Duties:
Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit.
Maintain accurate and timely patient documentation in EHR system.
Assist provider with in-office exams and procedures while ensuring patient comfort.
Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.
Sterilize equipment and exam rooms after each patient visit.
Schedule patients for visits and follow ups.
Knowledge, Skills, and Abilities:
Strong knowledge of medical terminology.
Knowledge of patient care techniques, administering injections, taking vitals and performing basic lab tests.
Knowledge of sterilization processes.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.
Excellent communication and interpersonal skills.
Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.
Ability to collaborate in a team environment.
Work Environment:
May require occasional travel or overtime.
Work is performed in a professional healthcare setting.
This position operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.
Travel between locations is required.
Physical Demands:
Ability to lift and move medical equipment and supplies up to 25 pounds.
Extended periods of standing and walking.
Manual ability for handling instruments and equipment.
Education:
Must have a current valid certification as a Medical Assistant.
Experience:
Bilingual English/Spanish helpful but not required
Minimum 3 years Medical Assisting experience in a specialty medical practice, preferably OB/GYN.
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