Medical Assistant - Peachtree Corners

Job Title: Medical Assistant (Physical Office)
Job Department: Clinical
Reports to: Clinical Director

About RHM:
RHM Gynecology delivers restorative medical care for gynecological, reproductive, and fertility health needs
throughout a woman’s reproductive continuum, puberty through menopause. RHM medical protocols always
promote the dignity of the human person and prioritizes the health and well-being of the whole person.

Job overview:
Responsible for patient care under the direction of the clinical director and physician or licensed health care
provider.

Essential functions include but are not limited to:
• Reconcile intake data after patient check in
• Triage staff buckets in Athena
• Maintain patient records confidentially
• Process in-coming lab and radiology results
• Record medical information into patient chart
• Process and respond to messages and inquiries, via telephone calls, emails, and EMR messages
• Retrieve and send patient medical records, ensuring proper release authorizations are on file
• Assist the billing department with prior authorization information as needed
• Obtain referrals
• Call in medications to pharmacies.
• Prep exam rooms and clean after patient appointments
• Clean and maintain medical equipment, including speculums and the autoclave
• Take inventory of and restock medical supplies
• Coordinate used gown pick-up
• Perform urine analysis and pregnancy tests
• Other duties as assigned.
Additional Responsibilities:
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Perform basic triage per specific office protocol procedures.

Additional Responsibilities:
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Perform basic triage per specific office protocol procedures.

Always maintain professional appearance and personal conduct.
• Adhere to employer work practices as described in Employee Handbook and Office Policies &
Procedures.
• Establish and maintain effective working relationships with physicians, staff, and management.
• Effectively cope with typical job stress manage time well
• Work well in a fast-paced work environment, manage a variety of tasks according to time-sensitivity,
and multi-task effectively.
• Document work processes as required and other administrative duties as assigned
• Requires adherence to all policies and procedures, including standards for safety, attendance,
punctuality, and personal appearance.

Qualifications:
• Align with the mission of RHM, which recognizes that all persons have dignity from the moment of
conception until natural death
• Certified Medical Assistant (preferred)
• 1 year of work experience as a Medical Assistant or in a medical office setting (preferred)
• Exceptional attention to detail
• Strong organizational and time management skills
• Ability to prioritize and manage tasks efficiently in a fast-paced working environment
• Strong problem solving and analytical skills
• Strong computer skills and ability to learn computer programs, including Athena and RingCentral
• Medical terminology and an understanding of the ovulatory cycle.
• Knowledge of medications and injection procedures.
• Ability to communicate effectively, in verbal and written form, with retail and medical partners at
various levels, patients, family members, physicians and representatives of the community.
• Sound understanding of all federal and state regulations including HIPAA and OSHA.
Physical Requirements:
• Hearing: Adequate to perform job duties over the telephone. Able to respond to verbal questions.
• Speaking: Must be able to communicate clearly to patients and staff over the telephone.
• Vision: Visual acuity adequate to perform job duties, including visual examination of patient and reading
information from printed sources and computer screens.
• Other: Requires long period of times sitting, viewing computer screen and repetitive keystrokes.