Medical Office Administrative Supervisor

Easterseals MORC is hiring for an Office Supervisor to help make a difference and become part of something bigger than yourself! 

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits: 

• Low-cost Dental/Health/Vision insurance


• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.


• Generous 401K retirement plan


• Paid Leave Options Available


• Up to $125 bonus for taking 5 days off in a row.


• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)


• Wellness Programs


• We are a PSLF (Public Service Loan Forgiveness) Employer.


• We provide bonuses and extra incentives to reward hard work & dedication.


• Mileage reimbursement in accordance with IRS rate.


• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.


• Student loan repayment options


• Pet Insurance

Qualifications: 

• Associates degree or greater in Healthcare Administration or related field


• At least three years of experience as an Office Supervisor


• Manages all administrative and support functions for the program(s) assigned, ensuring consistency and standardization. Reviews and modifies administrative processes and procedures to promote efficiency, consistency and quality across all programs assigned.


• Enforces agency policies and procedures. May develop new policies and procedures that support the Mission, Vision and Values of Easterseals under supervisory direction.


• Instructs, assigns, schedules, checks and appraises the performance of staff assigned. Hires, recommends disciplinary and corrective action and discharge, and recommends pay increases and/or promotions.


• Plans, assigns, directs and coordinates the work of assigned support staff and maintenance laborers (where applicable) providing technical and general clerical support for the program(s) assigned. Manages the day-to-day operations of the front office including customer service, the scheduling of doctors’ appointments, trouble shooting, and triaging issues that arise. Ensures the safety and cleanliness of waiting areas, break rooms, conference rooms and file rooms.


• Plans and develops a program for instructing, training, reviewing and evaluating support staff engaged in performing activities required for the efficient operation of the program. Assists staff in improving and updating professional skills by providing them with information relative to pertinent conferences and seminars, new techniques in the field and current and pending legislation affecting mental health services effecting operations.


• Performs liaison duties between Program Director/Manager and other employees ensuring that adequate clerical support is provided and that departmental policies and procedures are adhered to.


• Monitors the flow of work assignments performed by support staff in the front office to maintain an acceptable level of work performance.


• Resolves job related problems or conflicts in work assignments or work schedules involving administrative and support staff.


• Supervises and/or assists in the preparation and maintenance of departmental accounting, personnel, payroll, and related documents and records.


• Perform job duties and responsibilities in accordance with applicable Safety and Health policies and procedures. Functions as the Safety, Health & Accessibility liaison for all programs assigned.


• Oversees purchase and inventory management and monitoring of expenses for programs assigned.


• Support program med staff, office flow, schedules and billing functions to ensure smooth front office operations for programs assigned.


• Answers both general and specific inquiries regarding departmental procedures, some of which may require detailed interpretation of departmental policies and procedures.


• Operates and troubleshoots a variety of office machines, such as personal computers, copiers, printers, dictation recorders, postage meter, digital camera/printer, coffee machines, etc…