Medical Office Assistant

Essential Duties & Responsibilities

• Collects lab samples, performs venipunctures, and conducts ECGs to support diagnostic procedures
• Takes and records vital signs, prepares patients for exams, and facilitates clinical procedures to ensure quality patient care
• Maintains accurate and up-to-date medical records, ensuring compliance with confidentiality and healthcare regulations
• Supports reception and check-out areas by scheduling appointments, verifying insurance information, and updating patient records
• Ensures student immunization compliance by reviewing medical documentation and updating records accordingly
• Contributes to a collaborative healthcare environment by coordinating with medical staff and optimizing operational efficiency
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of clinical procedures such as venipunctures, ECGs, and vital sign measurements
• Knowledge of medical recordkeeping practices, confidentiality regulations, and healthcare documentation
• Skill in collecting lab samples, performing diagnostic procedures, and preparing patients for exams
• Skill in managing reception tasks, scheduling appointments, and verifying patient insurance information
• Ability to maintain compliance with student immunization requirements and update records accordingly
• Ability to collaborate effectively with healthcare staff to enhance patient care and operational efficiency

Minimum Education & Experience

• Diploma/Certificate in Medical Assisting
• 1 year of relevant experience

Job Level Overview

Operations, Administrative, Service, or Technical Support Level 2 - An intermediate level role with working foundational knowledge and skills to perform routine and occasionally non-routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry level staff.

Additional Details 
Preferred Qualifications
•    At least 1 year of experience in a primary care or clinical office setting
•    Strong phlebotomy skills
•    Excellent communication and interpersonal skills

About the Role:
The Student Health Center (SHC) within RIT’s Division of Student Affairs is a fully accredited (AAAHC) ambulatory care facility committed to supporting student well-being and success. Our team provides inclusive, innovative, and compassionate care while honoring the diverse backgrounds, experiences, and health practices of the students we serve. Working in Student Health & Well-being means contributing to a mission driven environment focused on enriching the overall student experience.
 

FLSA Category

Work Location

Compensation

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information.  This will be required to ensure your application is processed in a timely manner.

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.