Job Description - Medical Office Supervisor


Position Overview:   

Are you an experienced leader in medical office operations with a passion for delivering exceptional patient care? We’re looking for a Medical Office Supervisor to oversee daily operations, support healthcare providers, and lead a high-performing front desk and clinical support team. This role combines leadership, operational oversight, and patient service in a fast-paced healthcare setting. Occasional travel to nearby offices may be . 

 

Essential Functions/Responsibilities (other duties may be assigned):   


  • Supervise and support front desk and medical staff to ensure excellent patient care 

  • Oversee daily operations and compliance with policies and procedures 

  • Serve as a point of contact for patient and employee concerns 

  • Coordinate provider schedules, including on-call rotations 

  • Manage front office workflow, queue management, and patient flow 

  • Handle hiring, training, and performance management for team members 

  • Maintain office inventory, order supplies, and coordinate facility maintenance 

  • Process daily deposits and manage bank runs 

  • Oversee timekeeping, accounts payable/receivable, and payroll coordination 

  • Assist with staffing coverage for the front desk and medical assistants when needed 

  • Lead special projects and collaborate with cross-functional teams 

  • Ensure HIPAA compliance and uphold patient confidentiality 

  • Help manage onsite salons


Required Education, Skills and Experience: 





  • Bachelor's degree (or equivalent experience in healthcare operations) 

  • Minimum of 4 years as a Medical Office Manager or similar supervisory role 

  • Proven experience managing a team of 15–20+ staff 

  • In-depth knowledge of medical billing and insurance workflows 

  • Experience with EMR/EHR systems 

  • Strong communication and leadership skills 

  • Excellent multitasking, organizational, and time management abilities 

  • Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams 

  • Commitment to confidentiality and HIPAA compliance 



 

Benefits Offered: 





  • Health Insurance (Single & Family plans available) 

  • Life Insurance 

  • Disability Insurance 

  • 401(k) Plan with Company Match 

  • Employee Discount Program 

  • Paid Time Off 

  • Paid Holidays 




 

Physical Requirements: 

The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: 


  • Sit, talk, hear, and use hands to write, type, or operate office equipment

  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell 

  • Perform repetitive motions, including reaching overhead and typing 

  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds 

  • Maintain peripheral vision, depth perception, and focus adjustments 




 

 

 

 

 


 

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