Medical Receptionist

Arthritis Consultants of Tidewater is a well-established and respected rheumatology practice dedicated to providing high-quality care with compassion and professionalism. We are currently seeking a Full-Time Medical Receptionist to join our front office team.

Key Responsibilities:

• Greet patients warmly and professionally
   
• Check patients in and out efficiently
   
• Schedule appointments and manage provider calendars
   
• Verify insurance and collect copayments
   
• Answer and direct phone calls with excellent communication skills
   
• Maintain accurate patient records in our EMR system
   

Qualifications:

• Previous experience in a medical office preferred
   
• Strong communication and customer service skills
   
• Attention to detail and ability to multitask in a fast-paced environment
   
• Proficiency with electronic health records (experience with NextGen is a plus)
   

Benefits:

• Health, Dental, and Vision Insurance
   
• 401(k) with employer contribution
   
• Profit Sharing Plan
   
• Supportive team environment and opportunities for growth
   

 Schedule:
Monday – Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 2:00 PM 

If you are a motivated and friendly individual who enjoys working with patients and being part of a collaborative healthcare team, we would love to hear from you!

•  High school diploma or equivalent required
• Minimum 1 year of medical office experience preferred (rheumatology experience a plus) 
• Proficient in electronic medical records (EMR); experience with NextGen a plus
• Strong verbal and written communication skills
• Exceptional customer service skills and a friendly, professional demeanor
• Detail-oriented with excellent organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism at all times
• Comfortable with basic medical terminology and insurance verification
• Ability to work effectively both independently and as part of a team
• Reliable and punctual with a strong work ethic