Job Description - Medical Receptionist

Overview


Civitas Health Services, Inc. is a comprehensive behavioral healthcare organization comprised of 6 programs serving children, adolescents, and adults. We are a Virginia Department of Behavioral Health and Developmental Services licensed and Joint Commission fully accredited behavioral healthcare and human services organization. We are seeking a Medical Receptionist to support our Psychiatric Outpatient Program. This position provides a unique career opportunity for anyone who's looking to excel in a professional clinical environment.


Civitas Health Services is a progressive, innovative, and growing company that strives to provide the highest quality of therapeutic services to children, adolescents, and adults throughout the State of Virginia, and we are looking for the best leaders and professionals, to continue to expand our vision.


Company Benefits



  • Competitive Pay

  • Opportunities for career advancement

  • Medical/Dental/Vision Insurance

  • Life/Long-Term/Short-Term Disability Insurances

  • Paid Time Off and Holiday

  • 401k Plan

  • CEU's Offered

  • Staff Training

  • Performance and promotion raises


Essential Duties and Responsibilities



  • Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services

  • Processes, tracks and manages credentialing and networking of individual providers

  • Schedules appointments with ancillary departments or other care providers as needed

  • Maintains master calendar for clinicians

  • Completes required paperwork or documentation

  • Process insurance forms and maintains logs

  • Files charts according to established procedures

  • Coordinates submission of appropriate charges to billing department

  • Answers telephones, routes callers, takes messages and provides routine information to clients or customers

  • Provides assistance in the day-to-day administration of the department

  • Oversees equipment and office supply inventories or initiates service request and supply orders

  • Performs a variety of clerical duties (i.e. photocopies, collates, distributes mails, faxes, files, delivers and/or picks up materials)


Qualifications


Minimum Education: High School or equivalent


Minimum Experience: 2+ Years


Minimum Field of Expertise: Medical secretarial experience in a comparable environment

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