Medical Receptionist

Join Our Team as a Front Desk Receptionist!

ONE Health Ohio is looking for a medical receptionist with a passion for helping other to be the first and last point of contact for our patients. Our offices are fast paced, team oriented and dedicated to providing excellent patient-centered care. At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!

If you would like to work for an established practice that values both patients and their employees, please apply today!

Benefits:

• No nights or weekends!


• Generous PTO


• Paid holidays


• Optional Medical, dental and vision plans


• 401(k) retirement plan


• Company-paid life insurance with/AD&D benefit


• Company-paid long-term disability plan


• Optional life insurance and short-term disability plan


• Optional Critical Illness Plan


• Optional Accident Insurance Plan

Essential Duties / Essential Job Functions:

• Greet and check in patients in a friendly and professional manner.


• Handle all calls in a timely and professional manner.


• Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information.


• Completing new patient profiles.


• Verify insurance and collect co-pays.


• Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.


• Handle patient intake forms and documentation.


• Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.


• Set up follow-up appointments and providing the patient their patient plans.


• Reconcile the nightly deposit as per policy.


• Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.


• Other duties as assigned

Required Skills/Abilities:

• Ability to maintain confidentiality


• Preset a positive and professional attitude


• Planning and organizational skills


• Proficient in Microsoft Office (Word, Excel, Outlook)


• Ability to identify problems and to propose feasible solutions


• Ability to maintain accurate records


• Ability to enter and maintain data in various company software programs.


• Knowledge of company’s policies and procedures.


• Knowledge of modern office equipment, troubleshooting, practices, and procedures.


• Interpersonal/human relations skills


• Proficient telephone skills


• Time Management


• Attention to detail

Education and Experience:

• High school diploma or equivalent


• Previous medical office or receptionist experience preferred


• Familiarity with insurance information verification


• Sliding fee scale competency


• CPR or ability to obtain

Physical Requirements

• Sitting in a normal seated position for extended periods of time


• Reaching by extending hand(s) or arm(s) in any direction


• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard


• Communication skills using the spoken word


• Ability to see within normal parameters and hear within normal range


• Ability to move about

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.