Medical Receptionist (Ophthalmology)

At Eye Specialist of Napa Valley, we are seeking a full-time Medical Receptionist to join our dynamic team!

The ideal candidate must be able to provide an atmosphere of comfort to our patient and their family; therefore, strong hospitality skills and patient care focus is a must.

We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

• Excellent health insurance benefits
• Generous 401k matching program
• Paid time off
• Paid holidays
• Free counseling and support services
• Employee Perk Package

Some of the duties and responsibilities include:

• Answers incoming telephone calls in a professional and pleasant manner.
• Maintains pre-admission files.
• Prepares patient's charts prior to the patient’s admission.
• Gathers all chart forms and types identifying patient data on each sheet of the chart.
• Prepares patient's chart file complete with name, doctor’s name, and patient number for identification.
• Checks and verifies all information for accuracy and authenticity and makes any changes as indicated.
• Attaches any notification necessary on the patient’s chart-i.e. deposits required, etc.
• Greets patients on the day of admissions and reviews patient data for accuracy.
• Instruct and have the patient sign insurance consignment forms.
• Completes receipt for the patient when accepting a deposit or complete payment for the surgical procedure.
• Contacts Admitting nurse when the patient has completed the business office admitting procedure.
• Obtains patient record after discharge and prepares for filing.
• Reviews records for completeness.
• Places incomplete charts in physician’s file for signatures.
• Performs other related duties as assigned.
• Report any adverse incidents to the administrator.
• Sitting, standing, and walking a considerable amount of on-duty time.
• Work in a well-lighted and ventilated area with light equipment none of which is hazardous in nature.

EDUCATION & EXPERIENCE:

• High school diploma or GED required.
• Ophthalmology background preferred.

ESSENTIAL SKILLS AND ABILITIES

• Proficient computer skills.
• Strong Phone Etiquette.
• Friendly and outgoing, with strong hospitality skills and patient care knowledge.
• Able to multitask.

If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure patients are given the best healthcare experience, then we want to hear from you... Apply Now!

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