Medical Records Clerk

Medical Records Clerk - Department

Quill & Arrow, LLP is seeking a detail-oriented and Medical Records Clerk to join our department. The ideal candidate will play a crucial role in managing and organizing medical records for our clients while providing excellent communication in both English and Spanish.

Responsibilities:

• Communicate with clients in English and Spanish to retrieve medical records


• Organize and maintain accurate medical records for personal injury cases


• Process requests for medical information from clients, healthcare providers, and insurance companies


• Ensure compliance with HIPAA regulations and maintain patient confidentiality


• Schedule and track medical record requests using Outlook Calendar and Google Suite


• Meet departmental goals consistently and efficiently


• Collaborate effectively with attorneys, paralegals, and other staff members


• Perform data entry and update case management systems as needed

Requirements:

• Fluency in English and Spanish (required)


• Proficiency in Microsoft Office Suite, Google Suite, and case management software


• Strong organizational skills and attention to detail


• Excellent verbal and written communication skills

Key Competencies:

• Bilingual communication


• Time management


• Goal-oriented mindset


• Teamwork and collaboration


• Adaptability


• Confidentiality and discretion