Medical Records Clerk

Greets patients/visitors at a front desk, information center or office setting

Conducts daily pull, delivery and retrieval of patient records.

Answers main office phone line. Directs telephone calls to appropriate section for assistance and takes messages as required.

Knowledge on the use of standard office equipment, such as computers, copiers, printers, fax machines and telephone systems to perform a substantial range of medical record maintenance support.

At least one-year experience to include handling patient records in a healthcare setting, managing electronic health records (EHR) or medical office software, and familiarity with medical terminology and HIPAA regulations.

Initiates and maintains medical records in accordance with prescribed directives.

Files military forms documenting patient care into the official medical record.

Searches for missing paperwork or records; requests information pertaining to patient treatment to place in the medical record.

Prepare reports regarding record statistics as necessary.

Participates in records review as part of the facility's quality assurance program

Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed

Retires medical records in accordance with regulatory guidelines

U.S. Citizen

High School diploma or General Educational Development (GED) equivalency.

Certification: Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT)

Basic medical terminology experience