Job Description - Medical Services Assistant

Medical Services Assistant



Location: 625 Harvard St 
Employment Type: Full-Time
Schedule: Monday-Friday (Some flexibility may be required)
Starting Pay: $18.77



Help Make Healthcare Accessible for Individuals with Disabilities


Northern Hills Training Center (NHTC) is seeking a compassionate, organized, and detail-oriented Medical Services Assistant to support individuals with intellectual and developmental disabilities in accessing quality healthcare. This role plays a vital part in coordinating medical appointments, maintaining health records, ensuring accurate medication documentation, and advocating for individuals while promoting dignity, independence, and person-centered care.


If you enjoy helping others, working with healthcare professionals, and making a meaningful impact in your community, we encourage you to apply.



What You'll Do



  • Schedule, coordinate, confirm, and transport individuals to medical appointments.

  • Attend appointments as needed and communicate important information to healthcare providers and support teams.

  • Ensure medical documentation is completed accurately and maintained in compliance with agency standards.

  • Assist with medication tracking, medication orders, MAR updates, and medication distribution.

  • Pick up medications from pharmacies and deliver them to the appropriate locations.

  • Maintain current healthcare records, appointment schedules, and medical documentation.

  • Monitor and replenish medical and first aid supplies as needed.

  • Support individuals in understanding and participating in their healthcare needs.

  • Maintain confidentiality of health information in accordance with HIPAA guidelines.

  • Assist the Director of Medical Services with administrative and recordkeeping tasks.

  • Collaborate with nurses, residential teams, and healthcare providers to ensure quality care.




What We're Looking For



  • Compassion and respect for individuals with intellectual and developmental disabilities.

  • Strong organizational and communication skills.

  • Ability to manage multiple tasks and deadlines.

  • Attention to detail and accurate documentation skills.

  • Professionalism, reliability, and accountability.

  • Ability to work independently while remaining a collaborative team member.



Qualifications



  • High School Diploma or GED.

  • Valid driver's license with an acceptable driving record.

  • Basic computer skills, including Microsoft Office and web-based documentation systems.

  • Ability to complete required agency training.

  • CPR Certification (or ability to obtain).



Preferred



  • Experience working in healthcare, human services, disability services, medical office administration, or direct support.

  • Experience with medication administration and healthcare documentation.



Benefits




  • Paid training and ongoing professional development

  • Health, dental, and vision insurance 

  • 401k Retirement Plan

  • Verizon Discount

  • Discounted Gym Membership



Why Join NHTC?


At NHTC, you'll be part of a mission-driven team dedicated to helping people live fulfilling, independent lives. Every day brings an opportunity to advocate for others, build meaningful relationships, and make a lasting difference in the lives of individuals we support.



Apply today and help empower individuals to achieve their best health and highest level of independence.


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