Job Title:         Mental Health Professional/Coordinator

Experience and Knowledge

• Master’s degree in counseling or social work

• One year of supervision experience


• Flexibility to work non-traditional business hours

• Knowledge of Community Resources

Skills and Abilities

• Verbal and written communications skills, including the ability to record with clarity and promptness

• Good listening skills and the ability to ask appropriate questions


• Ability to maintain poise, control and effectiveness in providing services to clients even under extreme stress and unexpected crises

• Appropriately assertive even in difficult situations

• Must demonstrate mature and objective, non-judgmental behaviors

• Ability to assess situations both within and outside the client system and determine priorities

• Ability to develop and maintain professional relationships with clients from various cultural, ethnic and racial backgrounds


• Maintains positive work relationships with other staff, is cooperative and promotes teamwork

• Effectiveness in planning and arranging work responsibilities including handling deadlines and changes in priorities


• Ability to identify and use community resources

• Maintains personal appearance consistent with agency image


• Assumes responsibility for own learning


• Handles delicate situations tactfully

• Ability to work within the purpose, structure and constraints of the Agency and to make suggestions for change in a responsible manner

• Must maintain strict client confidentiality


• Commitment to professional growth

Core Values of Staff

Compassion.                 We act with compassion toward others and work for the good of others by respecting                                        people as the authors of their own lives.

Job Related Training Courses & Programs

• Orientation

• On-going in-service training

• Forty hours annually of continuing education in service area


• Initial and ongoing training in the areas of Veterans and their families

1. Provide direct services by

• Providing individual crisis intervention to Veterans and/or their families


• Organizing and/or conduction Veteran/Veteran family support groups

• Coordinating and providing educational and training opportunities for other community professionals and the public


• Leading a team that provides screening assessments to eligible Veterans


• Developing individualized suicide prevention service plans

2. Maintains accurate and complete records for each client by

• Gathering and documenting necessary demographic and personal information


• Ensuring that all necessary paperwork is signed by clients and by staff where appropriate


• Completing session reports for each session


• Documenting all contacts with or activities on behalf of each client, including individual sessions, group sessions, cancellations and no-shows, advocacy, referrals and phone contacts


• Ensuring all staff members of the team are incompliance with above

3. Develop a competent, productive, and satisfied professional staff by

• Supervising directly and through delegations;


• Hiring, transferring, promoting, demoting, disciplining, and terminating;


• Appraising performance;


• Providing educational and experiential growth opportunities;

4. Assures quality services and program efficiency and effectiveness by

• Developing and evaluating program inputs, activities, outputs, outcomes and indicators;


• Enforcing rules, regulations, and legal requirements; and


• Reviewing, monitoring and recommending changes to current and projected program and agency policies, procedures, practices, standards and operations

5. Maintains client confidence and agency integrity by

• Keeping information confidential

• Adhering to all ethical guidelines set forth in the Code of Conduct published by the Louisiana Licensed Professional Counselors Board of Examiners or the State Board of Social Work Examiners

6. Assures quality services and program efficiency and effectiveness by

• Complying with appropriate program standards and guidelines


• Completing required agency and funder paperwork in a timely and accurate manner

7. Maintains effective agency operations by

• Complying with agency procedures, rules and regulations

8. Maintains safety of clients and staff at all times by

• Assessing lethality of individual client situations


• Developing and reviewing safety plans with clients


• Coordinating and cooperating with law enforcement or other authorities as needed

9. Contributes to team efforts by

• Communicating effectively


• Exhibiting a willingness to help other staff


• Demonstrating flexibility and accommodating change


• Encouraging and supporting others


• Giving and receiving feedback

10. Maintains professional competency by

• Participating regularly in clinical supervision and/or consultation

• Participating in continued education and personal growth experiences


• Reviewing professional publications

11.  Performs other duties as related to the position and as assigned.

• Work non-traditional hours and/or alternate schedule during special projects or to meet agency deadlines.