Mgr Business Operations

\u003cp\u003e\u003cspan style=\"color:#000000\"\u003e\u003cb\u003eRequisition Number: 105040\u00a0\u003c/b\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eGlobal CRM Business Partner \u2013Transformation, Enablement \u0026amp; Adoption\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003e\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eLocation: \u003c/span\u003e\u003c/strong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eThe role will be a hybrid position located in the United States. \u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eInsight at a Glance\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cul style=\"margin-bottom: 7.5pt; margin-top: 0px;\"\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003e14,000+ engaged teammates globally\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003e$8.2 billion in revenue in 2025\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eCertified as a Great Place to work in 9 Countries in 2025\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eFortune 500 Company (No. 447) in 2025\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eReceived 25+ industry and partner awards in the past year\u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003e$1.4M+ total charitable contributions in 2024 by Insight globally\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0in 0in 7.5pt 0.5in; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003eNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a \u003cstrong\u003eFortune 500 Solutions Integrator\u003c/strong\u003e with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. \u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 7.5pt; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003e\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eAbout the role \u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eReporting directly to the VP of CRM and Continuous Improvement (Global Business Owner of SF), you will drive platform utilization and optimization, process execution maturity for a global team of 3,000+ users across more than 20 countries. You will serve as a core business-facing liaison, translating sales and operational execution processes into scalable Salesforce workflows. You will own the relationship and engagement, \u202fenablement, coaching, and change management strategy for SF, including future platform expansion, connection to \u202fDocuSign CLM, and be input \\in the upcoming January 2027 rollout of Professional Services Automation (PSA).\u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eAs a Global CRM Business Partner you will:\u003c/span\u003e\u003c/p\u003e\u003cul style=\"margin-bottom: 0in; margin-top: 0px;\"\u003e\u003cli style=\"margin: 0in 0in 0in 0px; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eTransformative SF Adoption: Lead transformation and adoption strategy for100 day plan, and longer term 3 year vision for Insight and how SF/ CRM maps to that. \u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 0in 0px; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eContinuous Improvement Feedback: Partner with the VP of CRM to feed field-level insights and user friction points directly into the global platform enhancement roadmap\u2026.critical point of feedback and strategy work. \u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 0in 0px; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eProactive Seller Coaching: Deliver high-impact coaching to sellers on overall execution\u2026\u2026pipeline hygiene, automated contracting workflows (CLM), and early-stage services scoping (PSA).\u003cbr\u003e\u003cbr\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eWhat we\u2019re looking for\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u00a0\u003c/p\u003e\u003cul style=\"margin-bottom: 7.5pt; margin-top: 0px;\"\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eCross-Functional Workflows: Support/ input to end-to-end business processes spanning Lead-to-Opportunity (Sales Cloud), Quote-to-Contract (CLM), and Opportunity-to-Project (PSA). \u003c/span\u003e\u003c/li\u003e\u003cli style=\"margin: 0in 0in 7.5pt 0px; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eUser Story Input : Understand complex regional sales requirements and input leader\u2026.. into unified, global user stories for the technical delivery team. \u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0in 0in 7.5pt; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eWhat you can expect\u003cbr\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eWe\u2019re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. \u003c/span\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eSome of our benefits include:\u00a0\u003c/span\u003e\u003c/p\u003e\u003cul style=\"margin-bottom: 0in; margin-top: 0px;\"\u003e\u003cli style=\"margin: 0in 0in 0in 0px; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003eFreedom to work from another location\u2014even an international destination\u2014for up to 30 consecutive calendar days per year.\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003e\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003eBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. \u003c/span\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 7.5pt; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003e\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in 0in 7.5pt; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eJoin us today, your ambITious journey starts here. \u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in 0in 7.5pt; background-color: white; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif; color: black;\"\u003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003e\u00a0\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003eWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.\u003cbr\u003e\u003cbr\u003eAt Insight, we celebrate diversity of skills and experience so even if you don\u2019t feel like your skills are a perfect match - we still want to hear from you!\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003e\u00a0\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003e\u00a0\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003eInsight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"margin: 0in; font-size: 12pt; font-family: \u0027Times New Roman\u0027, serif;\"\u003e\u003cem\u003e\u003cspan style=\"font-family: Arial, sans-serif;\"\u003e#LI-DNP\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color:#000000\"\u003eThe position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, \u003c/span\u003e\u003ca href=\"https://www.insight.com/en_US/help/physical-demands-office-hybrid.html\"\u003e\u003cspan style=\"color:#000000\"\u003eclick here\u003c/span\u003e\u003c/a\u003e\u003cspan style=\"color:#000000\"\u003e.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"color:#000000\"\u003e\u003cspan style=\"font-size:12.0px\"\u003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp align=\"center\"\u003e\u003cspan style=\"color:#000000\"\u003ePosting Notes:\u00a0Chandler\u00a0||\u00a0Arizona (US-AZ)\u00a0||\u00a0United States (US)\u00a0||\u00a0IT Infrastructure \u0026amp; Support\u00a0|| None\u00a0||\u00a0US - Chandler,AZ\u00a0||\u003c/span\u003e\u003c/p\u003e