MGR PFS BILLING & FOLLOW-UP

Position: MGR PFS BILLING & FOLLOW-UP
Business Unit: System Support - MVH
Department: PH REVENUE CYCLE CUST CALL CNT
Shift: Varies / 8-hour shift length
Status: Full-time / 80 Hours Per Pay

Facility: 3832 KETTERING BLVD, DAYTON, 45439

POSITION SUMMARY

The Mgr. PFS Billing & Follow-up is responsible for the billing, follow up, and accounts receivable management of commercial, government and/or self-pay patients. The manager may oversee cash posting and refunds, HB Information Technology team under the revenue cycle and/or customer service. This person will coordinate the interaction between Patient Financial Services and all other departments within the Premier hospitals.

The Mgr. PFS Billing & Follow-up will set goals, policies, procedures and standards for these functions within the PFS department that support the overall hospital and revenue cycle goals. This person will manage and develop supervisors within the respective areas and will demonstrate ownership of unit performance to achieve PHP System goals and objectives.

The Mgr. PFS Billing & Follow-up will provide management of clinical trial research billing and follow-up processes (if applicable to job duties).

This individual will be responsible for ensuring all staff members adhere to all state and federal regulations, work within the guidelines set forth by Corporate Compliance throughout Premier Health Partners and perform at expectations according to the guidelines and standards specified by leadership.

EDUCATION

• Minimal Level of Education Required: Bachelor’s Degree
• Type of degree: Bachelor’s degree in finance, business or associated field is required
• Area of study or major: N/A
• Preferred educational qualifications: CPA or MBA preferred

LICENSURE/CERTIFICATION/REGISTRATION

• Management engineering or other project management certification preferred

EXPERIENCE

• Minimum Level of Experience Required: 3 - 5 years of job-related experience
• Prior job title or occupational experience: N/A
• Prior specific functional responsibilities: N/A
• Preferred experience: N/A 
• Other experience requirements: Experience in finance, billing and follow-up operations required. Must be able to perform complex mathematical calculations and interpret data. General knowledge of compliance is required.

KNOWLEDGE/SKILLS

• Excellent written and verbal communication skills, proven leadership abilities and advanced interpersonal skills are necessary in order to provide effective leadership to assigned staff, and to maintain effective communications with a variety of internal and external customers.
• Must be able to communicate effectively with Directors, Vice President, Revenue Cycle, and other Executives.
• Critical thinking and problem-solving skills are essential and must be able to multi-task a variety of responsibilities.
• Understanding of patient accounts procedures and analytical capability required. Proficient in Microsoft Office, Excel, and patient accounting systems.