MH Loan Processing Analyst - East

We are seeking a MH Loan Processing Analyst - East for the MH Loan Production - East

The MH Loan Processing Analyst performs all loan processing duties, including processing, auditing, and funding, to meet service expectations. Exceptional customer service is crucial, as the specialist enhances the service experience for sources and borrowers by listening, identifying needs, and offering solutions. Quality control audits ensure accuracy, completeness, and compliance with internal guidelines. Additionally, the specialist assists the Funding Manager with overseeing departmental resources.

If you have loan processing, customer service or quality control experience you should apply right away!

Highlights:

• Provide daily and monthly production reports for management


• Perform end-of-day reconciliation & reporting


• Train new Loan Processors on processing, auditing, and funding processes


• Assist the Funding Manager with oversight of the departmental resources

Experience:

    Required

• 2 years of lending processing experience and/or customer service experience or related experience. 


• Financial Institution knowledge 

    Preferred

• MH or Real Estate Lending experience 


• Experience managing/monitoring production pipeline. 


• Experience training others 


• Quality control or audit experience. 

Education:

    Required

• High School Diploma or Equivalent 

    Preferred

• 2 years of college or related financial services experience 

Skills & Knowledge:

    Required

• Strong organizational skills 


• Good technical skills 


• Exceptional problem-solving skills 


• Good listening skills 


• Good verbal and written communication skills


• Proficient in Microsoft Office applications (Excel, Word, Access, PowerPoint, Outlook) 


• Knowledge of consumer lending laws and regulations

    Preferred

• General knowledge MH Lending or Real Estate Lending industry

Schedule: Monday-Friday, 8:30 am-5:30 pm 

Level of Work: 2A

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.