Mian Server

Position Summary: Serves food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers. 

Job Title: Server   

Department: Food & Beverage 

Reports to: Shift Manager Duke’s/Marketplace 

FLSA Designation: Non-Exempt  

License Type: Non-Gaming

Target Pay: Start - $13.77 One Year - 15.30

Essential Job Functions:

• Serves customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right” 


• Performs table set-up, running side work and closing duties  


• Possess extensive knowledge of the restaurant’s menu and wine list, including daily specials 


• Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages 


• Checks identification to ensure customers are using players cards issued to them and no one else 


• Participates in area clean up 


• Computes customer checks, operates the POS system and accepts payments 


• Reports tips for each shift 


• Maintains bar safety and sanitation standards 


• Possess awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns and immediately addresses the issue if appropriate or immediately reports it to a supervisor or leader  


• Arrives for each shift on time and in full uniform 


• Attends all pre-shift meetings ready to “listen and learn” and share ideas 


• Follows break schedule as directed by the leader on duty 


• Keeps a clean and professional appearance at all times 


• Performs all other duties as assigned

Qualifications:

• Must be 18 years or older  


• High school diploma or equivalent 


• 1 year or more of high volume restaurant server experience 


• Must be able to pass menu knowledge assessment of 90 % or higher  


• Must be available to work flexible shifts, weekends and holidays 


• Ability to obtain and maintain all necessary licensing including alcohol awareness certification, serve safe food handling and NYSGC required licensing 

Working Conditions:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk 


• Must occasionally lift and lift up to 25 pounds 


• Frequently required to stoop, crouch or kneel 


• Ability to interact with others while maintaining a courteous and positive demeanor 


• Exposure to high noise level