Mitigation Water Damage Supervisor - Intermediate (ID# 566)

Compensation and Benefits

Our Client offers competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

The Water Damage Specialist at the intermediate level has four objectives: 1) to act as head of the water damage team handling residential and small commercial losses; 2) knowledge and technical competence in IICRC standard work practices for water and mold damage; 3) competence in the use, care, and maintenance of water extraction equipment, portable drying equipment, and moisture detection instruments; and 4) ability to determine the extent, dimension, and distribution of moisture and to document water losses.

Intermediaries provide assistance in the development of basic level technicians and support advanced technicians on complex or large-scale projects. In CAT service, intermediaries can simultaneously manage multiple water losses, including the organization and management of temporary workers. To qualify, candidates must have 12 months of previous experience at the Basic Level of Water Damage or equivalent industry experience, as well as direct participation in at least 25 water damage projects. This position represents Level 3 in the progressive Water Damage career path.

Responsibilities

• Receive and execute instructions provided by the Supervisor


• Direct teams in the use of appropriate PPE for each job


• Review daily project requirements, document progress, and notify managers of updates and challenges


• Provide appropriate field documentation, photographic records, charts, and sketches for various TPA projects


• Perform daily vehicle safety inspections and maintain vehicles in clean, operable condition


• Uphold attention to detail in all tasks


• Comply with Our Client's standards to safeguard the property of others


• Demonstrate strong customer service knowledge and apply those principles in the field


• Work effectively under time constraints to meet specific deadlines


• Be available for periodic travel, night shifts, and weekend work as needed


• Report time worked, equipment used, and consumables consumed in a timely and accurate manner


• Attend operations and safety training courses sponsored by Our Client

Requirements

• Supervise and self-perform Water Damage Basic tasks


• Must have mitigation and restoration experience!


• Gather and upload job site photos to project files


• Maintain equipment used in daily tasks, including debris removal, containment/drying chambers, wall cavity drying, pump systems, carpet seam cutting, cushion removal, and baseboard removal


• Properly identify Class 4 materials, take moisture measurements, and deploy the most effective drying/restoration techniques


• Evaluate the structural integrity of affected materials and contents for direct and indirect water damage; accurately assess restore vs. replace costs


• Create moisture maps using provided tools and knowledge


• Supervise small crews on the above tasks


• Perform additional duties as required

Qualifications

• Working knowledge of IICRC S500 Water Damage Standard


• Working knowledge of IICRC S520 Mold Remediation Standard


• Current IICRC WRT designation required


• Familiarity with Our Client's Water Damage protocols and standards


• Proficient use of moisture meters, IR cameras, and ability to distinguish affected vs. unaffected building materials


• Ability to draw sketches, read floor plans, complete Moisture Content Logs and Psychrometric Logs, and determine drying goals


• Understanding of air mover calculations, LGR dehumidification charts, and electrical power/circuit specifications


• Mastery in the use of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter, or equivalent tools, and accurate data recording


• Experience with truck mount extraction systems, including maintenance and troubleshooting


• Demonstrated experience supervising small crews (up to 10 people) on residential, commercial, and industrial losses


• Eligible to operate a motor vehicle per company vehicle policy


• Strong sense of urgency, professional demeanor, positive attitude, and solid work ethic


• English language literacy and fluency

Physical Demands

• Frequent lifting in excess of 50 lbs


• Occasional assisted lifting of 41+ lbs (up to 50% of the time)


• Access and mobility in tight spaces


• Sustained periods of standing, sitting, walking, bending, and kneeling


• Ability to use mobile devices for data collection and time tracking