Mobile Field Service Technician

Viking Aggregates Mobile Field Service Technician is responsible for performing diagnostics, repairs, and maintenance on a variety of heavy construction equipment, including loader, skid loaders diesel engines (dredges), dump trucks, various types of Crushers, conveyors and related machinery, directly at job sites or field locations. The ideal candidate will have strong mechanical, hydraulic, and electrical troubleshooting skills. This is a mobile position requiring independent work at multiple job sites with a strong focus on safety, efficiency, and attention to detail.

Key Responsibilities (Essential Duties and Functions)

• Maintains a clean, well-organized, and safe working environment.
• Professionally communicating in a polite, friendly manner.
• Operate and maintain a mobile lube/service truck, keeping it clean, stocked, and in proper working condition.
• Diagnose and repair mechanical, hydraulic, electrical, and electronic systems on heavy construction equipment, dump trucks, and concrete mixers.
• Respond to field service calls in a timely manner, ensuring minimal downtime for equipment.
• Communicate with shop/operations regarding repair status, recommendations, and equipment conditions
• Order and obtain parts from vendors
• Document inspections and maintenance services using Fleetio work orders, noting equipment condition, service performed, and any deficiencies found.
• Follow all site safety protocols and wear appropriate PPE when working on job sites and around heavy machinery.
• Mentor and train fellow team mates on PM maintenance.
• Identify opportunities for process improvements to enhance efficiency, reduce costs, and increase equipment up time.
• Create and maintain PM service plan and detailed records on all key equipment.
• Other duties assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions.

Education/Experience

• 3+ years related experience required.

Knowledge/Skill Requirements

• Strong understanding and knowledge of truck systems: engine, aftertreatment, electrical, braking, drivetrain, hydraulics components. Familiarity with diagnostic tools and troubleshooting methods and software applications.
• Best practices for routine maintenance, repair schedules, and minimizing downtime. OEM guidelines and service intervals for different truck makes and models.
• DOT & Regulatory Compliance; In-depth understanding of Department of Transportation (DOT) regulations. Knowledge of FMCSA (Federal Motor Carrier Safety Administration) rules. Emissions standards and inspection protocols.
• Safety Standards; MSHA,OSHA regulations and workplace safety practices. Safe handling of tools, heavy equipment, and hazardous materials.
• Must be able to multitask and work effectively under time and scheduling conflicts.
• Ability to research read and interpret technical documents, schematics, and bulletins.
• Ability to read, write, and accurately perform basic mathematical functions including adding, subtracting, multiplication and division.
• Ability to effectively communicate verbally and in writing.
• Must possess knowledge of Company policies and procedures.
• Must consistently produce efficient, accurate work product.

Work Requirements

• Valid driver’s license with a clean driving record; CDL or ability to obtain one is a plus.
• Must possess proper tools to efficiently perform repairs.
• Must be at least 18 years in age or older.
• Must pass post-offer employment drug screen, background check, physical, and motor vehicle record (MVR) review.
• Willingness to work in a team environment and assist co-workers and/or supervisors with other duties as required.
• Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must perform mechanical operations while lying or reclining in awkward positions for extended periods.
• May work with their arms above the shoulders for long periods.
• Requires physical exertion, standing, walking in various climates and ground conditions including temperature extremes, rain, wind, and snow.
• Must withstand continuous exposures to wind, dust, fumes, and noxious odors.
• Must possess the strength, mobility, agility, and balance to walk unrestricted on uneven, unsure, and slippery surfaces without assistance.
• Must possess unrestricted mobility to twist, turn, bend, and lean in all directions, lookup, down and side to side without hesitation or discomfort.
• Except for conventional corrective aids, must possess normal eyesight, depth of perception, field of vision, normal hearing, quick reaction time, unimpaired eye-hand coordination, and manual dexterity.
• Must possess the strength, mobility, agility and balance to ascend access ladders and steps, and to maneuver on equipment and vehicles without assistance.
• Lift up to 60-pounds.
• Skeletal, joint and muscle system must withstand continuous impact from driving activities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat.
• The employee may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
• The employee may be exposed to risk of electrical shock or burn.
• The noise level in the work environment is usually moderate to loud.
• Work in a non-climate controlled environment.
• Position is based in a normal shop environment.
• Work schedule is Monday through Friday with weekend and some holiday and evening work required. Generally, 40+ hours per week.

Benefits Offered

• Comprehensive medical, dental, vision, disability, and life insurance programs.
• Group retirement savings program.
• Health and wellness programs.
• Accrual Based PTO – Start earning PTO on your first day!
• Paid Holidays

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.