Mobile Responder -Bachelor's, Master's and Licensed Positions! Day Shift *Bilingual a Plus!

New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.

As a Mobile Responder, your Primarily role is to respond to MRT/211 calls for crisis intervention services in any setting in which a behavioral health crisis is occurring, including at schools, homes, emergency rooms, or other areas as assigned by the Team Leader, Program Manager, or Division Director.

MRT calls may originate from the community within the four county area (St. Lucie, Indian River, Martin and Okeechobee). Purpose of responses shall be to conduct an emergency mental health screening to determine level of risk and provide appropriate dispositions for individuals in severe and acute distress with a goal of lessening trauma and preventing placement in more restrictive levels of care. Secondarily, to offer follow-up support through phone calls and/or home visits to provide stabilization services after acute intervention.

Additional responsibilities include supporting unlicensed staff with assessment of level of risk in individual MRT calls. Initiating involuntary examinations under Baker Act and Marchman Act where appropriate. Providing phone or in-person consultation to unlicensed staff prior to closing a case or making a determination as to level of need and/or outcome of a call. Participation in on-call rotation to ensure availability of 24-hour consultation support for unlicensed staff.

We are currently hiring for Day Shift, Bilingual English/Spanish a Plus!

New Horizons will need you to have the following qualifications:

• Bachelor's OR Master's Degree in psychology, social work counseling, mental health counseling
• Current Florida license in Social Work, Mental Health Counseling, Marriage and Family Counseling, or Psychology to qualify for Licensed Responder Position*
• Experience working with chronic and acute mental illness, behavioral disturbances, emotional dysregulation, and substance use dependency.
• Preferred experience in crisis response, de-escalation, and previous work with diverse populations.
• Must have a valid Florida Driver’s License with 6 points or less in the last 5 years.
• Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
• Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: https://info.flclearinghouse.com