Mobile Service Technician

Bring the shop to the customer. As a Mobile Service Technician, you'll trade the four walls of a traditional bay for the scenic roads of Traverse City. This role is perfect for a self-motivated mechanic who enjoys independence, technical problem-solving, and providing elite face-to-face service.

Why Join Fox Grand Traverse?

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  Health & Wellness: Medical, Dental, and Vision insurance.

  
  


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  Financial Security: 401(k) with company match and Life Insurance.

  
  


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  Tax Savings: Health Savings Account (HSA) and Flexible Spending Account (FSA).

  
  


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  Work-Life Balance: Generous Paid Time Off (PTO).

  
  


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  Perks: Exclusive Employee Discounts on vehicles and services.

  
  

Your Daily Impact

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  Field Repairs: Perform Base Level (B/C) repairs and maintenance at customer locations.

  
  


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  Digital Workflow: Use tablets to perform Repair Order write-ups, complete Multi-Point Inspections, and close out orders.

  
  


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  Technical Research: Access PTS for vehicle capacities and specifications, and monitor OASIS for open FSAs.

  
  


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  Advanced Diagnostics: Utilize scan tools (IDS, FDRS) to program modules, perform DTC retrieval, and interpret PIDs.

  
  

What You Bring to the Team

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  Technical Skill: Basic electrical knowledge and proficiency with scan tools.

  
  


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  Soft Skills: You are a computer-savvy, personable, and organized communicator with a consumer-centric mindset.

  
  


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  Coach-ability: A quality-driven attitude and a willingness to learn and adapt to new Ford/dealer technologies.

  
  


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  Resilience: Willingness to work in diverse weather conditions and maintain a high standard of excellence in the field.

  
  

Physical Requirements

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  Agility: Ability to bend, squat, and work under vehicles or lay on the ground.

  
  


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  Mobility: Easily and repetitively transition from a prone to a standing position.

  
  


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  Strength: Physical capability to lift tires from a crouching position; some repairs may require lifting between 75 and 100 lbs.

  
  

Ready to hit the road?

Apply today through our mobile-friendly application process! We value your time and look forward to seeing how your skills can power the success of our mobile fleet.