MSH Outpt Rehabilitation Manager- FT- Days

The Senior Practice Manager (Licensed) oversees the administrative, clinical and financial operations in the outpatient rehabilitation department.  Ensures the successful coordination and delivery of the day-to-day operations, including patient care, IT functions, medical record management, personnel recruitment and management, statistical monitoring of activities, QI initiatives, physician relations, compliance with regulatory requirements, ambulatory revenue cycle, operational budget management and promotional and marketing initiatives.

Responsibilities 

Responsible for the day to day administration of the department, encompassing operational, administrative and financial areas. Directs multiple offices in operational strategies by analyzing trends, productivity, quality and customer service strategies.

Oversees quality of care provided to patients in Rehabilitation service areas to ensure excellence and compliance, including physical and occupational therapy, speech language pathology, rehabilitation neuropsychology and PM&R clinic.

 Accomplishes human resource strategies by determining accountabilities, communicating and enforcing values, policies and procedures, implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, planning, monitoring, appraising and reviewing job contributions and reviewing compensation strategies.

Formulates and recommends annual operating budget in salary and supply areas; works with subordinate staff in identifying budgetary requirements oversees proficiencies in billing and coding activities. Monitors variance activity on a monthly basis.

Develops policies and procedures consistent with sound operational practice and as required by institution and regulatory agencies.

Maintains legal and accreditation compliance, supporting and upholding hospital and department policies, procedures, objectives, quality improvement, safety, environment and infection control and anticipation of emerging issues.

Collaborates with Rehabilitation Department and Ambulatory Care Leadership to ensure the strategic goals of the Network are met.

Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, and training, disciplining and making salary increase recommendations.

Fosters an environment of open communication and team work in support of the department and organization’s goals and objectives.

Provides information by preparing and analyzing statistical, operational and other reports for leadership, and participates in meetings to receive and disseminate departmental information and direction.  Responsible for departmental quality monitoring and performance improvement initiatives.

Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control.

Ensures adequate staffing for unexpected/emergency coverage.

Provides work direction, guidance, coaching and training for staff.

Performs other related duties.

Non-Bargaining Unit, 112 - Rehab Medicine OPD - MSH, Mount Sinai Hospital Licensed MP13, 31E