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National Account Manager

Job Description - National Account Manager

 

National Account Manager
Location: Fresno, CA
Schedule: Full-time, on-site five days per week
Compensation: $70,000–$90,000 base salary, depending on experience


We’re partnering with an established manufacturer to find a National Account Manager to oversee major customer relationships and coordinate projects across multiple locations. This role is ideal for someone who enjoys a fast-paced environment, takes ownership, and keeps customers and internal teams aligned from order through delivery.


About the Role


You’ll serve as the primary contact for key national accounts, managing daily requests, coordinating large rollouts, and ensuring projects stay on schedule. Success requires strong communication, attention to detail, and the ability to respond quickly as priorities change.


Responsibilities




  • Build and maintain strong relationships with national customers.




  • Manage account activity, including quotes, orders, project updates, and issue resolution.




  • Coordinate projects and product rollouts across multiple customer locations.




  • Work closely with production, purchasing, shipping, and other internal teams to meet customer requirements.




  • Track deadlines, communicate changes, and address potential delays before they affect delivery.




  • Maintain accurate account records, order details, and project documentation.




  • Identify opportunities to grow existing accounts and strengthen customer satisfaction.




Qualifications




  • Experience in account management, customer-facing project management, or a similar role within manufacturing.




  • Demonstrated ability to manage large customer accounts and multiple projects simultaneously.




  • Experience supporting national accounts, retail or grocery customers, or multi-location rollouts is a plus.




  • Strong organizational skills and consistent follow-through.




  • Clear, professional communication and a collaborative approach.




  • Ability to handle urgent requests, solve problems, and adapt in a fast-paced environment.




  • Comfortable using CRM systems, Microsoft Office, and order-management tools.




  • Able to work on-site in Fresno five days per week.




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