Job Description - Network Engineer I


Please Note:



  • It is 100% onsite at Missoula Fire Laboratory, Montana

  • Timings : 8 hours a day.





Job Summary:

We are seeking a full-time Network Engineer to manage the day-to-day operations, service desk, and IT infrastructure of the Missoula Discovery Network. You will be primarily based on-site at the Missoula Fire Lab to ensure network availability, security, and compliance with the Authority to Operate (ATO).




Key Responsibilities:



  • Service Desk Operations: Manage help desk support procedures, assist users with network access, and unlock user accounts.

  • Infrastructure Management: Install, configure, manage, and troubleshoot hardware and software associated with the Discovery Network.

  • Network Maintenance: Complete applicable OS updates, review security advisory alerts, and perform root cause analysis troubleshooting.

  • Security & Compliance: Ensure systems are scanned and remediated per USDA policy, conduct quarterly log audits, and maintain software/hardware inventories.

  • Monitoring & Communication: Notify stakeholders of outages via email and Microsoft Teams, and continuously monitor environment performance.

  • Account Management: Perform user account reviews for privileged accounts quarterly and non-privileged accounts yearly.


Requirements



Qualifications:



  • Proven experience in network administration, help desk support, and IT infrastructure troubleshooting.

  • Familiarity with maintaining active directories, DNS entries, and VLAN/subnet configurations.

  • Cisco Certified Field Technician (Highly Preferred).

  • CompTIA Security+ (Highly Preferred).

  • CompTIA Network+ (Highly Preferred).

  • Must be eligible to obtain and maintain a USDA LincPass (HSPD-12 PIV card).




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