Neurology and Sleep Disorders Assistant / Neurology / Full Time / Days

Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference. 

MAJOR TASKS, DUTIES AND RESPONSIBILITIES

1. Coordinate onboarding of patient from referral through patient scheduling
2. Answers and route phone calls coming in to department
3. Obtains pre-certifications and/or pre-authorizations for all sleep testing where applicable
4. Calculates out of pocket expense for patients
5. Schedules patient appointments
6. May respond and follow up with referrals and inquiries from patients and effectively resolve issues.
7. May assist in automating existing processes or recommend changes to management

8. Other duties as assigned

REQUIREMENTS

1) Excellent problem-solving skills
2) Interpersonal skills including excellent customer service and attention to detail
3) Adept in communicating and working effectively with different types of people on all levels, i.e. coworkers. providers, insurance, etc.
4) Excellent written and verbal communication skills.
5) Must be able to communicate clearly with patients of all education levels.
6) Ability to work without close supervision and to set own priorities.
7) Ability to manage multiple tasks and successfully meet deadlines.
8) Utilization of electronic health record software
9) Recognize, understand basic medical terminology
10) Familiarity with HIPPA
11) Insurance and billing knowledge
12) Must be proficient in use of Microsoft programs, i.e. Outlook, Power Point, Excel, Office

Minimum Education:
• High school diploma or GED (with healthcare office support experience)

Preferred Education:
• Associates degree in office or business management

Minimum Experience:
• Two years’ experience working in healthcare office

WORK SCHEDULE
• Full time
• 40 hrs./week
• Dayshift
• Flexibility to meet department needs

Benefit Summary:

Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll also reward your hard work with:

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Generous short term and long term disability plans
• Employer-matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holiday time
• Generous tuition reimbursement
• And a lot more!