New Job Opening: Complex Multi-line Claims Adjuster (Hybrid) in Williamsville, NY

Job Description

Senior Liability Claims Adjuster

Job Summary

Seeking a highly skilled and experienced Senior Liability Claims Adjuster to join a team. This role involves investigating, evaluating, negotiating, and resolving complex commercial and personal liability claims, including both litigated and non-litigated cases. The ideal candidate will possess strong technical expertise in policy coverage interpretation, liability assessment, and claims resolution strategies. This position offers a dynamic work environment with opportunities for professional growth and development.

Compensation Package

• Salary: Up to $105,000 annually (DOE).

Key Responsibilities

• Investigate, evaluate, and resolve commercial and personal liability claims.


• Analyze policy language to make well-supported coverage determinations.


• Manage litigated claims from assignment through resolution.


• Assess liability, damages, and overall claim exposure.


• Establish and monitor appropriate reserves.


• Identify and pursue risk transfer and subrogation opportunities.


• Develop and execute effective claims-handling strategies.


• Negotiate settlements through direct negotiations, mediation, and arbitration.


• Collaborate with defense counsel, insureds, claimants, agents, and other stakeholders.


• Prepare coverage denials and communicate claim decisions clearly.


• Maintain accurate and thorough claim documentation.


• Ensure compliance with legal and regulatory requirements.


• Provide claims-related guidance to internal stakeholders.


• Participate in court proceedings or litigation-related activities as needed.

Qualifications/Requirements

Required Qualifications:

• Minimum of 7 years of claims-handling experience.


• Expertise in handling commercial and personal liability policies.


• Strong experience managing litigated claims.


• Demonstrated ability to interpret policy language and evaluate coverage.


• Proven negotiation skills, including experience with mediation and arbitration.


• Strong analytical, organizational, and problem-solving abilities.


• Excellent written and verbal communication skills.


• Ability to work independently with minimal supervision.


• High attention to detail and a results-oriented approach.

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