New Job Opening: NY Workers Compensation Claims Supervisor - Remote in New York, NY

Job Description

About the Opportunity:
Our client, a respected Third-Party Administrator (TPA), is seeking a Workers’ Compensation Claims Supervisor to lead and develop a team of adjusters handling New York claims. This role is ideal for a hands-on leader who can drive claim performance, ensure regulatory compliance, and foster a high-performing team environment.

Compensation & Benefits:

• $95,000 - $115,000/year (based on years of experience)


• Performance-based bonus opportunities


• Comprehensive benefits package (medical, dental, vision)


• 401(k) with company match


• Flexible remote work environment

Qualifications:

• Active New York Adjuster’s License (Required)


• 5+ years of experience handling New York Workers’ Compensation claims


• 2+ years of supervisory or team lead experience preferred


• Strong knowledge of New York jurisdiction, statutes, and regulatory requirements


• Experience working within a TPA or insurance carrier environment


• Proven ability to manage and motivate a team in a high-volume environment


• Excellent leadership, organizational, and decision-making skills


• Strong communication and client-facing abilities

Key Responsibilities:

• Supervise, mentor, and develop a team of Workers’ Compensation Claims Adjusters handling New York claims


• Monitor claim files for quality, accuracy, and compliance with New York Workers’ Compensation laws and regulations


• Conduct regular file reviews and provide actionable feedback to improve performance


• Assist adjusters with complex, litigated, and high-exposure claims


• Ensure timely reserving, proper claim investigation, and strategic resolution of claims


• Collaborate with clients, attorneys, and internal stakeholders to ensure service expectations are met or exceeded


• Track and report on key performance metrics (closure rates, lag time, reserve accuracy, etc.)


• Support training initiatives and onboarding of new team members


• Maintain compliance with all regulatory and internal best practices

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