New Job Opening: Rating Specialist in Worcester, MA

Job Description

Rating Specialist

Job Summary

Seeking a detail-oriented and motivated Rating Specialist to join a team. This role offers an exciting opportunity to develop expertise in rating multiple lines of business while collaborating with underwriting teams to deliver accurate and timely insurance products.

Compensation Package

• Hourly Rate: $21.00/hour during the temporary period.


• Conversion Salary: $45,000 annually upon permanent hire.

Responsibilities

• Develop knowledge of rating 1-3 lines of business using automated and manual methods.


• Accurately issue policies, quotes, endorsements, and transactions for small and middle-market businesses.


• Collaborate with Underwriters and Underwriting Technicians to ensure timely and accurate product delivery.


• Utilize automated systems (POS, PMS, ACT) and manual methods for rating and issuance tasks.


• Interpret issuance and rating instructions for various transactions, including new business, renewals, endorsements, and cancellations.


• Provide customer service support by handling inquiries, resolving errors, and addressing requests.


• Stay updated on compliance, procedural, system, and workflow changes.


• Foster strong relationships with underwriting teams and act as a resource for high-priority tasks.


• Serve as the "Account Owner" for assigned package policies, ensuring coordinated issuance.


• Participate in projects, focus groups, and mentoring activities as assigned.

Qualifications/Requirements

• Education: Associate degree preferred but not required.


• Experience: 2+ years of relevant insurance industry experience preferred.


• Technical Skills: Proficiency in MS Office Suite.


• Strong problem-solving skills with the ability to investigate, collaborate, and propose solutions.


• Demonstrated ability to mentor and share knowledge with others.


• Commitment to accuracy and producing professional work.


• Customer service-oriented with the ability to anticipate and address customer needs.


• Strong communication skills, both verbal and written.


• Ability to work independently and as part of a team.


• Proactive in identifying and resolving discrepancies in data or information.

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