New Job Opening: Senior Claims Specialist - Duluth, GA in Duluth, GA

Job Description

Senior Claims Specialist - Multi-Line Adjuster (GL/Property Damage, BI, Commercial Auto)

Job Summary

Seeking a highly skilled and experienced Senior Claims Specialist to join a team. This role involves handling claims across multiple lines of coverage, including General Liability, Commercial Auto, Property Damage, Bodily Injury, and Litigation. The ideal candidate will possess a strong background in claims investigation, coverage analysis, and resolution, with a focus on delivering exceptional customer service to internal and external stakeholders. This is a hybrid position, requiring three days per week in the office.

Compensation Package

• Salary: $85,000 - $105,000 per year (based on experience)


• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Analyze and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues.


• Prepare reservation of rights letters, non-waiver agreements, and coverage disclaimers.


• Evaluate and adjust claim reserves to reflect potential exposure accurately.


• Conduct thorough investigations, including obtaining statements, records, and other evidentiary materials.


• Document and report on investigation findings and claims handling activities.


• Negotiate settlements through mediation, arbitration, or court-supervised efforts.


• Manage and direct defense counsel, independent adjusters, and other third-party vendors.


• Maintain compliance with regulatory and jurisdictional requirements.


• Provide exceptional customer service to clients, claimants, and other stakeholders.


• Travel as needed to company offices, customer locations, and litigation-related events.

Qualifications/Requirements

• Minimum of 5 years of experience in:
  
  
  
  • Coverage review, including interpreting policies and agreements.
  
  
  • Claims investigation, including obtaining statements and retaining experts.
  
  
  • Claims administration, including compliance with laws and procedures.
  
  
  • Claims settlement, including preparation of legal documents and participation in court proceedings.
  
  
  
  


• Strong knowledge of coverage, negligence principles, investigation, and negotiation techniques.


• Active Adjuster License (or ability to obtain and maintain state licenses as required).


• Proven ability to manage a caseload of 100-125 claims, including litigation cases.


• Experience handling liability claims in one or more of the following states: FL, GA, AL, NC, SC, VA, and PA.


• Excellent judgment, negotiation, and decision-making skills.


• Strong organizational and multitasking abilities.


• Exceptional communication skills for interacting with clients, claimants, and legal professionals.


• Willingness to travel as required.
  
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